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Neev
Network Specialist Day-1 SupportNeev • Hyderabad / Secunderabad, Telangana, India
Network Specialist Day-1 Support

Network Specialist Day-1 Support

Neev • Hyderabad / Secunderabad, Telangana, India
30+ days ago
Job description
Job Title: Day-1 Support – Network Specialist

Department: Network Operations / Infrastructure

Experience: 4–7 Years

Employment Type: Full-Time

Work Mode: Onsite

Location: Hyderabad – Gachibowli

Job Summary

The Day-1 Support – Network Specialist will be responsible for providing hands-on network deployment, onboarding, and initial operational support for enterprise network infrastructure. This role requires strong L2/L3 networking expertise, experience with Cisco DNA Center (DNAC), and the ability to provide on-site physical support while collaborating closely with remote engineering teams.

Key Responsibilities Day-1 Network Deployment & Onboarding

  • Provide Day-1 network support for newly deployed network infrastructure.
  • Perform staging, onboarding, and provisioning of network devices.
  • Onboard Fabric Edge switches using Cisco DNA Center (DNAC).
  • Validate configurations against approved Network Design Documents (NDD) and Network Requirement Documents (NRD).

Network Configuration & Operations

  • Configure and support L2/L3 switches, routers, and firewalls.
  • Perform firmware and OS upgrades on network devices.
  • Assign and validate IP addressing, VLANs, and basic routing.
  • Enable and verify remote access for network appliances.
  • Support basic routing protocols and network connectivity validation.

Onsite Physical Network Support

  • Provide on-demand physical support for network troubleshooting.
  • Connect and manage patch cables to designated core and access switches as per design.
  • Coordinate with remote L2/L3 teams during troubleshooting and deployment.
  • Perform hardware health checks and cable tracing when required.

Troubleshooting & Coordination

  • Assist in identifying and resolving network connectivity issues during Day-1 go-live.
  • Work closely with NOC, remote engineers, and vendors for issue resolution.
  • Escalate complex issues with proper documentation and logs.
  • Ensure smooth handover from Day-1 deployment to steady-state operations.

Documentation & Compliance

  • Follow and validate configurations as per NRD/NDD.
  • Update deployment and troubleshooting documentation.
  • Ensure adherence to enterprise network standards and processes.
  • Support change and incident management processes during deployment.

Required Skills & Competencies Technical Skills (Must Have)

  • Strong hands-on experience with:
    • L2 & L3 Switching
    • Routing
    • Firewalls
  • Experience with Cisco DNA Center (DNAC):
    • Fabric Edge switch onboarding
    • Device provisioning
  • Hands-on experience in:
    • Firmware/OS upgrades
    • IP address assignment
    • Remote access enablement
  • Good understanding of NRD / NDD.
Soft Skills

  • Strong coordination and communication skills.
  • Ability to work effectively with remote and onsite teams.
  • Detail-oriented and process-driven.
  • Ability to respond quickly during go-live or critical deployment windows.

Education & Certifications

  • Bachelor's degree or Diploma in IT / Computer Science / Electronics / Telecommunications.
  • Cisco certifications such as CCNA / CCNP are preferred.

Experience

  • 4–7 years of hands-on experience in network deployment, operations, or support.
  • Experience working in enterprise, data center, or campus network environments.
  • Prior exposure to Day-1 / Deployment / Migration support is highly desirable.

Work Environment

  • Onsite role based in Hyderabad – Gachibowli.
  • May require extended hours or weekend support during deployments.
  • Close collaboration with remote NOC and engineering teams.

Skills: enterprise,routing,cisco,migration,switching,firewall,firmware upgradation,network deployment,documentation,dna,operations
Skills Required
Firewalls, Routing
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Network Specialist Day-1 Support • Hyderabad / Secunderabad, Telangana, India

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