Retail Store Manager

About the Company:

The Fresh Factory is an upcoming clean label cafe cum retail store in Indiranagar, Bangalore. The Fresh Factory is a focused high quality clean label grocery store which becomes a sourcing centre for the kitchen and barista for food and beverages.

About the Role:

We are looking for an Outlet Manager for grocery store operations in Bangalore, ensuring smooth daily operations while delivering world-class customer experiences.

Responsibilities:

• Lead & Manage: Oversee store operations, ensuring efficiency across retail and supply chain.
• Drive Excellence: Maintain high-quality standards in overall brand experience.
• Team Leadership: Recruit, train, and manage a high-performing team across different functions.
• Customer Experience: Ensure top-tier customer service and create an engaging, memorable atmosphere.
• Stock & Inventory: Optimize inventory levels, manage vendors, and oversee procurement.
• Financial Accountability: Control operational costs, improve margins, and ensure profitability.
• Process Optimization: Implement best practices, SOPs, and technology for seamless workflow.
• Brand Alignment: Execute The Fresh Factory's brand vision, working closely with leadership to innovate and differentiate.

Qualifications:

• 5+ years of experience in retail operations - preferably grocery store / supermarket operations. Proven ability to launch, and manage premium outlets. Process-driven leader who thrives in structured yet dynamic environments. Excellent people management and leadership skills. Hands-on & proactive—someone who gets things done and thrives in problem-solving. Experience with premium or lifestyle-driven brands. Past travel experience is a bonus.

Skills Required
Store Operations, Process Optimization, financial accountability, Procurement