Facility Manager

Experience: 7-8 Years Mode: WFO ( 5 Days ) Job Location: Bangalore Job Type: Full Time QUALIFICATIONS & REQUIREMENTS: • Top 3 Must have skills: 7-8 years of experience in security operation handing guard force and others • Nice to have skills: Army background, • Touchpoints to what areas of the business? Security Skills: MS office, good in excel, Access control, CCTV, Guard force management Job Responsibilities: 1. Strategic Oversight • Plan and allocate manpower across all security functions and shifts. • Monitor performance metrics and ensure service levels are met. • Align security operations with client expectations and organizational goals. 2. Multi-Role Supervision • Oversee operations of: • Security Officers • Floor Guards • Escort Teams • Control Room Operators • SOC Analysts • Ensure coordination and communication across all roles. 3. Technology and Systems Management • Ensure functionality of: • CCTV and access control systems • ID badge printing systems • Communication devices and SIEM tools • Coordinate with IT and vendors for maintenance and upgrades. 4. Risk and Compliance • Monitor geopolitical developments and assess their impact on security. • Ensure compliance with local laws, labor regulations, and client-specific SOPs. • Lead emergency preparedness and crisis response initiatives. 5. Client and Stakeholder Engagement • Serve as the primary liaison for clients and internal leadership. • Handle escalations, service reviews, and improvement plans. • Conduct regular site visits and client meetings. 6. Training and Development • Identify training needs across all roles. • Organize cross-functional training and refresher programs. • Mentor supervisors and ensure knowledge transfer. 7. Reporting and Documentation • Consolidate reports from all departments into unified dashboards. • Present insights, trends, and incident summaries to senior management. • Maintain documentation for audits and compliance. 8. Vendor Management • Manage relationships with third-party vendors (e.g., equipment suppliers, training providers, tech support). • Evaluate vendor performance and ensure timely delivery of services and materials. • Negotiate contracts and ensure compliance with service agreements.