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Mindzer Systems
D365 Finance & Operations (D365FO) – Finance Functional Support (L1/L2)Mindzer Systems • Thoothukudi, IN
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D365 Finance & Operations (D365FO) – Finance Functional Support (L1/L2)

D365 Finance & Operations (D365FO) – Finance Functional Support (L1/L2)

Mindzer Systems • Thoothukudi, IN
23 days ago
Job description

D365 Finance & Operations (D365FO) – Finance Functional Support (L1/L2)

Company: Mindzer Systems

Location: India (Remote/Hybrid — may require working from our India office when needed)


About Mindzer Systems

Mindzer Systems is a technology consulting firm specializing in Microsoft Dynamics 365 implementations—especially Finance & Operations (D365FO)—and cloud-based business solutions. We foster a supportive environment built on collaboration, ownership, and continuous growth.


Role Overview

We are hiring a D365FO Finance Functional Support Specialist (L1/L2) to support day-to-day operations for D365FO Finance. This is a support-focused role (not a pure implementation role). The ideal candidate has 2+ years supporting D365FO Finance and is familiar with India localization concepts and compliance flows.


Important: Candidates must have proven D365FO Finance support exposure and familiarity with India localization.


Key Responsibilities

  • Provide L1/L2 functional support for D365FO Finance modules (GL, AP, AR, Cash & Bank, Fixed Assets, etc.)
  • Troubleshoot common issues: posting errors, settlements, workflow issues, rounding differences, master data problems
  • Support end users, document fixes, and maintain FAQs / knowledge base
  • Coordinate escalation to internal functional/technical teams or Microsoft when required
  • Assist with testing and validation for patches, hotfixes, and enhancements
  • Support UAT activities during upgrades or rollouts (as needed)


India Localization (Familiarity Required)

Must be familiar with the concepts and flows of:

  • GST / RCM
  • TDS/TCS
  • E-Invoice / E-Way Bill
  • Multi-branch taxation basics (as applicable)

(Hands-on implementation depth is not mandatory, but the candidate must understand the processes and be able to support users.)


Requirements

  • 3+ years experience in D365FO Finance support or functional role
  • Good understanding of finance processes (AP/AR/GL) and troubleshooting mindset
  • Familiarity with DMF (import/export) is a plus
  • Strong communication skills and documentation ability
  • Microsoft certifications are a plus

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D365 Finance & Operations (D365FO) – Finance Functional Support (L1/L2) • Thoothukudi, IN

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