Role Description Overview :
The AR Associate is accountable to manage day to day activities of Denials Processing / Claims follow-up / Customer Service
Responsibility Areas :
- To review emails for any updates
- Call Insurance carrier, document the notes in software and spreadsheet and take appropriate
- action
- Identify issues and escalate the same to the immediate supervisor
- Update Production logs
- Understand the client requirements and specifications of the project
- Ensure targeted collections are met on a daily / monthly basis
- Meet the productivity targets of clients within the stipulated time.
- Ensure that the deliverables to the client adhere to the quality standards.
- Ensure follow up on pending claims.
- Prepare and Maintain status reports
Skills Required
Accounts Receivable, Customer Service, Revenue, Vendor Management, Medical Billing, Transition Management, Operations Management