QA Project Manager - Insurance

Job Description – QA Project Manager (Insurance Domain)

Location: Mumbai

Experience: 12–18 Years (Minimum 5–7 years in QA Project / Test Management)

Domain: General Insurance & Life Insurance

Employment Type: Full-time

Role Overview

We are looking for an experienced QA Project Manager with strong exposure to General Insurance and/or Life Insurance systems. The role involves owning end-to-end QA delivery, managing testing teams, defining test strategy, handling UAT with business users, and ensuring high-quality releases across insurance applications.

This role is ideal for professionals who have grown from testing into QA leadership and project management.

Key Responsibilities

QA Project & Delivery Management

• Own end-to-end QA delivery for insurance projects from initiation to production release
• Define and execute Test Strategy, Test Plan, and QA Governance model
• Manage testing schedules, dependencies, risks, and deliverables
• Coordinate with Development, Business, Product, and Vendors

Insurance Domain Testing

• Lead testing for Policy Administration, Underwriting, Claims, Premium, Renewals, Endorsements
• Experience in Life Insurance modules such as New Business, Policy Servicing, Claims, Rider Management
• Experience in General Insurance (Motor, Health, Property, Fire, Marine, Travel)
• Ensure regulatory, compliance, and business rule validation

SIT / UAT / Release Management

• Plan and manage SIT, System Integration Testing, and Regression cycles
• Own UAT planning and execution with business users and external partners
• Lead defect triage meetings, prioritization, and closure
• Provide Go / No-Go recommendations for production releases

Team & Stakeholder Management

• Manage and mentor QA teams (onshore/offshore)
• Allocate work, track performance, and ensure delivery quality
• Act as the primary QA point of contact for clients and senior stakeholders
• Provide regular status reports, dashboards, and risk updates

Automation & Process Improvement

• Define automation strategy and roadmap (where applicable)
• Identify areas for test optimization and process improvements
• Drive QA best practices, metrics, and continuous improvement

Required Skills & Experience

Must-Have

• 12+ years of overall testing experience
• 5–7+ years in QA Project Manager / Test Manager / QA Manager role
• Strong General Insurance and/or Life Insurance domain knowledge
• Hands-on experience with Test Strategy, SIT, UAT, Defect Management
• Strong stakeholder and client management skills
• Experience in Agile and Waterfall delivery models
• Tools: JIRA, ALM/QC, Azure DevOps or similar

Good to Have

• Automation exposure (Selenium, API testing, CI/CD)
• Experience working with core insurance platforms (Guidewire, Life Asia, Ingenium, etc.)
• Certifications: ISTQB, Scrum Master, PMP (preferred, not mandatory)
• Experience in managing large QA teams (15+ members)

Key Competencies

• Strong leadership and decision-making
• Risk-based testing mindset
• Excellent communication & presentation skills
• Ability to balance quality, timelines, and business expectations

Skills Required
Uat, Api Testing, Defect Management, Test Strategy, Sit, Guidewire, Ingenium, Qc, General, Life Asia, Jira, Azure Devops, Waterfall, Agile, Alm, Selenium