Customer Specialist

Company Description

HighApe is a platform that allows users to find and book local experiences based on their location, interests, and social circle. HighApe's goal is to make it easy and fun for anyone to explore and discover new experiences in their city. We are a dynamic fast-growing discovery and ticketing platform for all experiences across cities in India.

Role Description

This is a full-time on-site role for a Customer Specialist at HighApe in Bengaluru. The Customer Specialist will be responsible for managing customer satisfaction, providing support, utilizing analytical skills, and effective communication on a day-to-day basis.

Qualifications

• Fresher or 1-2 Years of experience in customer facing role
• Interpersonal Skills, Communication, and Customer Satisfaction
• Customer Support and Analytical Skills
• Ability to effectively communicate with customers
• Strong problem-solving abilities
• Experience in customer service or a related field
• Bachelor's degree in Business Administration or relevant field is a plus
• Excellent presentation skills
• A hustler with a cool-as-a-cucumber demeanour
• Unwavering 'never let go' attitude
• Great presence of mind

Location: Koramangala, Bangalore

Skills Required
Interpersonal Skills, Customer Support, Analytical Skills, Problem-solving, Communication