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Bandhan Bank
TellerBandhan Bank • Kolkata, India
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Teller

Teller

Bandhan Bank • Kolkata, India
3 days ago
Job description
  • Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing of accounts
  • Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed
  • Reconcile cash drawers at the end of the shift, count and package coins and currency, turn in any excess or damaged currency to the branch leadership
  • Track, record, report, and store transactional information and special requests
  • Ensure that customer information is communicated to the respective customer only
  • Ensure that upon written request and verification of the signature the account information is provided
  • Improve customer communication on closures through scripts & mail and asking for feedbacks.
  • Understand and comply with requirements of all relevant policies of the bank including full compliance with Know Your Customer (KYC) and Anti Money Laundering (AML) requirements
  • Ensure that customer contact details are updated PAN, Address, Phone and email.
  • Ensure that correct product information is disseminated


Skills Required
withdrawals , Deposits

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Teller • Kolkata, India