Executive Helpdesk

Role & responsibilities

• Employer Service Helpdesk (Helpdesk Operator)
• Resolve Queries through Software/tools (Attend calls)
• Additional Trainings will be provided
• Preparing reports
• Excel- PowerBI

Preferred candidate profile

• Graduates (Any stream)
• Fresher with good communication skills (AK) (good spoken English is mandatory)
• Individuals with 6 months experience in customer service will be considered for the requirement.
• Willingness to work in rotational shifts
• 6.30am - 3.30am
• 9.30am - 6.30pm
• 12.30pm - 9.30pm (Dinner will be provided)
• 9.30pm - 6.30am (Dinner will be provided)
• Shift timing will be fixed for 1 month

Office Location - Goregaon (Mumbai)

Week Offs: 1 week off (Roster will be shared for the same)

Shift and Week off would remain constant for 1 month

Skills Required
Helpdesk Support, Excel, Communication Skills, Customer Service