JP Morgan Chase - Vice President - Fund Servicing Manager III

Description:

Join a high-impact Fund Accounting leadership role supporting institutional clients across geographies. You'll elevate service delivery, strengthen controls, and drive transformation alongside business and technology partners. This is an opportunity to lead talented teams and improve client outcomes at scale.

Job Summary:

As a Fund Accounting Operations Lead within Fund Accounting (Outsourced NAV Delivery), you oversee accurate and timely NAV delivery for clients who outsource fund accounting to JPMorgan Chase. You lead end-to-end execution across pre-NAV activities, exception resolution, and client inquiries while ensuring appropriate escalation and issue management. You drive service quality, transformation, and a strong risk-and-control culture across the team.

Job Responsibilities:

- Deliver timely and accurate NAVs for outsourced fund accounting clients.

- Execute end-to-end pre-NAV activities and close processes with high quality.

- Clear exceptions efficiently and ensure robust follow-through to resolution.

- Manage client inquiries and stakeholder expectations with strong service orientation.

- Escalate actual/potential delays and issues promptly to supervisors and management.

- Serve as a subject matter expert for domain and process guidance within the team.

- Act as the second escalation point and ensure disciplined incident management.

- Lead hiring, coaching, mentoring, and retention to build a strong organization.

- Strengthen risk and controls by enforcing procedures, policies, and compliance standards.

- Partner with transformation and technology teams to identify change and ensure execution.

- Drive continuous improvement to enhance quality, efficiency, and consistency globally.

Required qualifications, capabilities, and skills:

- Minimum 12 years of relevant Banking/Investment Banking Operations experience.

- Lead teams with at least 8 years of people-management experience.

- Apply deep fund accounting/NAV domain knowledge across end-to-end operating workflows.

- Manage senior stakeholders to improve deliverables and client satisfaction outcomes.

- Navigate complex, ambiguous situations and drive practical solutions to closure.

- Embed a strong risk-and-control culture and continuously strengthen the controls environment.

- Communicate effectively to share knowledge, transfer expertise, and align global teams.

Preferred qualifications, capabilities, and skills:

- Hold an MBA or Bachelor's degree in Finance, Accounting, or Economics.

- Build sustainable relationships with institutional clients across jurisdictions and geographies.

- Lead large transformation programs with exposure to banking or capital markets change delivery.

- Assess business and financial impacts of Target Operating Model (TOM) changes.

- Anticipate customer needs and industry trends to guide operational innovation.

- Collaborate closely with business transformation partners to shape and execute change.

- Motivate and develop staff through training, performance management, and supportive leadership.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an : For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well.

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