Team Leader - Inbound ( B2C Sales )

Position: Team Leader– Tele Sales

Employment Type: Full-time

Work Mode: Remote or Onsite ( both acceptable )

Working Hours: 9:30 AM – 6:30 PM

Working Days: 6 days per week

Reporting To: Assistant Sales Manager / Sales Manager

About The Company

VMax Wellness is a digital health-tech company based in Coimbatore, dedicated to transforming lives through personalized fitness and nutrition solutions. Our mission is to positively impact one million lives by helping individuals overcome lifestyle-related conditions such as diabetes, hypertension, thyroid disorders, PCOD, and more.

Role Description

VMax Wellness is seeking a results-driven and hands-on Tele Sales Operations Team Leader to lead and scale our inside sales function. This role requires a strong sales leader with a proven track record of building high-performing teams, driving revenue from qualified leads, and implementing scalable sales processes.

The ideal candidate is a self-starter who thrives in fast-paced environments, sets high standards, and consistently delivers revenue growth through disciplined execution and team leadership.

Key Responsibilities

• Lead, manage, and scale the inside/tele sales team to drive consistent revenue growth.
• Own end-to-end sales performance from qualified inbound and outbound leads across multiple channels.
• Develop and execute a structured inside sales strategy focused on lead conversion, upselling, and customer retention.
• Define, track, and achieve individual and team sales targets on a monthly, quarterly, and annual basis.
• Design and implement scalable sales processes, scripts, and SOPs supported by CRM and auto-dialing systems.
• Collaborate closely with Marketing and Product teams to improve lead quality, conversion rates, and brand consistency.
• Establish a strong quality assurance, coaching, and performance management framework.
• Conduct regular performance reviews, training sessions, and skill development initiatives for the sales team to enhance their performance and growth.
• Create and manage incentive plans, contests, and motivation programs to drive high performance.
• Monitor key sales metrics, forecasts, and pipeline health to ensure revenue and profitability goals are met or exceeded.
  
  

Requirements

• Master's or bachelor's degree in any discipline from a reputed premier institution.
• 5 to 7 years of experience in Inside / Tele Sales, preferably in a B2C environment
• Minimum 2 years of recent experience as a Tele Sales Lead, managing a team of at least 20 Tele Sales Executives
• Prior experience in the health and wellness industry is preferred but not mandatory.
• Result-oriented professionals with good relationship skills. Proven ability to plan, forecast, and manage resources. Excellent business and people's judgment capabilities.
• Own and hit/exceed monthly/quarterly/annual sales targets.
• Candidate to be fluent in English and one or more languages (Tamil, Telugu, or Hindi).
• In-depth knowledge and experience in growing and running large Inside Sales/ Tele sales teams.
  
  

Benefits And Earnings

• Fixed Income Opportunities: Get a steady income every month.
• Additional Income Besides Your Salary: Earn Rewards through contests and incentives every month.
• Health Insurance
  
  

Skills: fitness,health and wellness,head tele sales,inside sales,new client acquistition,tele sales,b2c sales,head inside sales
Skills Required
Tele Sales, Crm, B2C Sales, Inside Sales