Hiring Service Engineer - Labtec/ Anachem _ Noida location

Our Opening and Your Responsibilities

• Planning and execution of all type of Service Calls on Weekly / Monthly basis without any escalation. Ensuring Top quality service to both internal and external customers for LabTech Instrument with high productivity.
• 2. Improve Customer Experience thru technical solutions, communication skills, pro-active planning
• 3. Demonstrate good technical knowldege of LabTech scales / products
• 4. Generate leads for services and products based on customer needs
• 5. Take ownership and deliver on the Key peformance indicators for business and operations
• 6. Responsible to build customer relationship
• 7. Lead LAB Service performance levels by demonstrating organisation values through on-field services and through communication skills
• 8. Deliver on Good documentation practices as per organisation plan.

What You Need to Succeed

• Qualifications and Experience: Diploma or B.E in Electronics / Instrumentation with min. 3-5yrs. Experience in similar field
• Sound Knowledge on executing installation and operational qualifications of Instruments as per quality documentation systems and good documentation practices. Conversant with PM delivery protocols in Pharma accounts.
• Experience on Compliance Software connectivity of Analytical Instruments would be a added advantage. Language proficiency: English - Good Verbal and written communication skills are a must. Other local / regional language proficiency would be an advantage
• Overall and Specific Experience: Micro, Analytical and Precision balances service support (Installation/PM and Break-fix).Exposure on Compliance software connectivity, installation and validation.
• Experience on Basic Anachem Products like pH/Conduc, basic titrators.

Our Offer to You

• One Team" that thrives on collaboration and innovation
• Opportunities to work with Global teams
• An open, fair and inclusive environment
• Multitude of learning and growth opportunities
• Medical insurance for you & your family, with access to Telemedicine application
• A brand name that is identified worldwide with precision, quality, and innovation.