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Customer Service Representative

Customer Service Representative

Biorev Studios | 3D Rendering Studiothane, maharashtra, in
1 day ago
Job description

Customer Service Representative (Outbound Calling) – HVAC Process | Work From Home

📍 Location : Mohali (Remote – Work From Home)

🕕 Shift : US Shift (6 : 30 PM – 4 : 30 AM IST)

📅 Working Days : 6 Days (Including Saturdays)

💰 Compensation : ₹20,000 / month (Fixed) + ₹500 per successful appointment

(Fixed pay structure – non-negotiable)

About the Role

We’re hiring enthusiastic and customer-driven professionals for our HVAC Call Center Process . This work-from-home role involves outbound calling , appointment scheduling , and promoting membership plans for US-based customers. If you have great communication skills and enjoy helping customers while working independently, this role is for you.

Key Responsibilities

  • Make outbound calls for scheduling, confirmations, and follow-ups.
  • Promote membership plans and special offers in a professional manner.
  • Conduct customer satisfaction surveys and record accurate feedback.
  • Maintain and update customer data, call outcomes, and appointment details in CRM tools.
  • Follow scripts, adhere to process standards, and maintain high-quality interactions.
  • Meet daily and weekly targets for calls, appointments, and enrollments.

Required Skills & Qualifications

  • Education : Graduate or above.
  • Experience : 1–2 years in outbound calling, customer service, or telesales preferred. Freshers with excellent communication skills are welcome.
  • Communication : Excellent spoken English and clear, confident phone etiquette.
  • Tech Skills : Basic computer literacy and familiarity with CRM tools.
  • Work Setup : Must have a personal laptop, noise-cancelling headphones, high-speed Wi-Fi, and a quiet workspace suitable for client and team meetings.

    • Additional Information

  • Full-time work-from-home opportunity.
  • Availability required during US hours (night shift).
  • No paid leaves during WFH employment (except Sunday / official holidays).
  • Candidates must ensure a stable internet connection and professional work setup.

    • Interested?

    Submit the below form as soon as possible .

    Read the form carefully and share your audio recording and other details properly. Hurry!

    https : / / forms.gle / x4okwDBqRRYFuZP5A

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    Customer Service Representative • thane, maharashtra, in