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Linchpin Technologies
Samsung voice & chat international process ProfessionalLinchpin Technologies • Chandigarh
Samsung voice & chat international process Professional

Samsung voice & chat international process Professional

Linchpin Technologies • Chandigarh
30+ days ago
Job description

Role Responsibilities:

  1. Address and resolve customer issues via inbound/outbound calls
  2. Provide clear, effective solutions in both voice and non-voice formats
  3. Maintain high standards of customer satisfaction
  4. Ensure compliance with process and communication protocols

Key Deliverables:

  1. Handle queries with documented accuracy
  2. Adapt to rotational shifts across 5 working days
  3. Deliver quality service in blended support channels
  4. Contribute to customer retention and support metrics

Skills Required
Communication Skills, Customer Relationship Management, Voice Process, International Bpo, Blended Process
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Samsung voice & chat international process Professional • Chandigarh

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