Servicenow Business Analyst

About Company:-

Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients' long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.

Job Title: Servicenow Business Analyst

Location:-Pan India

Work Mode: Hybrid

Experience: 8+ yrs.

Job Type : Contract to hire.

Notice Period:- Immediate joiners.

Job Description:-

• Candidate must have around 8 years of overall working experience as a business analyst and at least 5 years of working experience in ServiceNow Studios that include CSM, ITSM
• Work closely with developers and project team to ensure all requirements are understood and documented.
• Collaborate with stakeholders to understand business needs and translate them into detailed functional requirements user stories and process flows Coordinate all the meetings.
• Analyze business and user needs document requirements and translate them into system specifications including use cases story writings process models and diagrams.
• Proficiency in Agile tools such as ServiceNow Agile JIRA and Azure DevOps Facilitate Scrum ceremonies and manage backlogs

Skills Required
Servicenow, Csm, Itsm, Jira, Azure Devops, Agile