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Infosys
CRM Technical ConsultantInfosys • Bengaluru / Bangalore, India
CRM Technical Consultant

CRM Technical Consultant

Infosys • Bengaluru / Bangalore, India
30+ days ago
Job description
  • Strong hands-on experience in SAP Trade Management (TM) 4.0 or higher).
  • Expertise in CRM WebUI programming, configuration, and BOL/GenIL.
  • Deep knowledge of CRM Middleware, including initial/delta loads, queue monitoring, and debugging.
  • Proficiency in CRM ABAP including OO, BAdIs, Enhancements, BAPIs, and FM usage.
  • Understanding of One Order Framework, Marketing CGPL framework, and CRM TM tables.
  • Knowledge of CRM to BI and CRM to S/4HANA integration processes.
  • Exposure to UI5 enhancements in Trade Management and RICEFW objects.
  • Experience with Web Services, interfaces, transaction launcher, and CRM debugging tools.
  • Implement and support SAP Trade Management 4.0+, including technical design and enhancements.
  • Develop and customize SAP CRM WebUI components using BOL/GenIL frameworks.
  • Analyze business requirements and design/architect solutions for technical gaps in Trade Management.
  • Manage CRM–S/4HANA and CRM–BI integration scenarios, including monitoring queues and loads.
  • Perform CRM ABAP development using ABAP OO, BAdIs, Enhancements, and One Order Framework.
  • Support CRM core modules including Sales, Service, and Marketing frameworks.
  • Handle technical objects such as Reports, Actions, Status Mgmt, Interfaces, IDocs, Smart Forms, and Transaction Launcher.
  • Collaborate with functional, BI, and S/4 teams to ensure end-to-end delivery and provide documentation & KT.

Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Jaipur, Hubli, Vizag. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible
Skills Required
Enhancements, Bapis
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CRM Technical Consultant • Bengaluru / Bangalore, India

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