Network Operations Center Engineer

OpenStack NOC & SOC Engineer

This role is ideal for candidates passionate about cloud computing, networking, Linux systems, and DevOps automation who want to build their career in cloud infrastructure operations.

24×7 team member responsible for monitoring, managing, maintaining, supporting enterprise workloads and mission-critical applications to ensure the availability.

Detecting, analyzing, and responding to security threats and anomalies.

Key Responsibilities

• Monitor OpenStack infrastructure components (Nova, Neutron, Cinder, Keystone, Glance, Horizon, etc.) and underlying hypervisors (KVM / ESXi).
• Perform proactive health checks on compute, storage, and network nodes using monitoring tools (Prometheus, Grafana, Zabbix, etc.).
• Respond to alerts and incidents related to compute, network, or storage availability following the Play books.
• Perform basic troubleshooting on Linux servers, virtual machines, and OpenStack services.
• Monitor and analyze security events, alerts, and logs across OpenStack infrastructure (Nova, Neutron, Keystone, etc.) and supporting Linux systems.
• Escalate complex issues to L2 / L3 engineers following standard incident-management procedures.
• Document incidents, root cause, and operational runbooks accurately.
• Participate in regular learning and improvement sessions on OpenStack, networking, and automation.
• Operate SIEM tools (like Wazuh, ELK, Splunk, Graylog, or Sentinel) to identify suspicious or anomalous behavior.
• Perform first-level incident triage , classification, and escalation following SOC runbooks.
• Contribute to the development of security automation scripts (Python / Bash / Ansible).
• Collaborate with Cloud Infrastructure teams for coordinated incident response.
• Document alerts, incidents, and root-cause analyses in ticketing and knowledge-base systems.

Required Skills

Educational Qualification