Senior Architect- MS Dynamics CRM

About Company:

A global IT and business process services company offering digital solutions like cloud, automation, and AI.

Role: Senior Architect (MS Dynamics CRM)

Location: Mumbai, Pune, Chennai & Bangalore

Experience: 16+ Years

Key Responsibilities:

• Design and implement well-structured, end-to-end solutions to address complex business challenges.
• Lead client-facing discussions, effectively demonstrating solutions and leveraging whiteboarding techniques to solve business problems in real time.
• Collaborate with customer architects to recommend and implement integrations between Dynamics 365 and other platforms/applications.
• Guide teams in applying best practices across Dynamics 365/CRM, including PowerApps, Relationship Insights, and Common Data Services.
• Develop and implement custom-coded solutions, ensuring they align with holistic project goals.
• Maintain deep technical proficiency across the Dynamics 365/CRM platform, leveraging its full suite of capabilities.
• Configure and deliver complex coded solutions within Dynamics 365.
• Define and evolve development standards for Dynamics engagements to maintain high-quality delivery.
• Support pre-sales activities, including solution demonstrations and technical scoping.
• Participate in recruitment and interview processes to build high-performing teams.
• Lead and mentor developers, providing guidance throughout the engagement lifecycle.

Qualifications & Skills:

• Strong expertise in Microsoft Dynamics 365/CRM and Power Platform technologies.
• Proven experience in architecting, implementing, and managing Dynamics solutions.
• Ability to translate business requirements into scalable, maintainable technical solutions.
• Excellent communication and presentation skills, capable of leading workshops and client discussions.
• Experience integrating Dynamics with external systems and applications.
• Leadership experience managing teams of developers and consultants in project delivery.
• Strategic mindset with a focus on revenue, margin, and client satisfaction.