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Customer Care Executive / Call Center / Telecaller / BPO

Customer Care Executive / Call Center / Telecaller / BPO

ConfidentialMohali, Panchkula, Chandigarh
2 days ago
Job description

We're looking for a Customer Support Executive for a 3-month contract to work from home. This is a great opportunity if you have at least 6 months of experience in customer support and are comfortable working in a rotational shift environment. You will be responsible for handling customer inquiries and providing excellent service.

Key Responsibilities

  • Customer Support : Provide high-quality customer support, addressing a wide range of inquiries and issues.
  • Availability : Be available for 24 / 7 rotational shifts and work 6 days a week with one rotational day off.
  • Technical Setup : You are required to have a personal laptop that meets the minimum specifications ( i5 processor, 8GB RAM, Windows 10 ), along with a reliable WiFi connection and a USB headset.
  • Language Skills : Use your fluency in both English and Hindi to assist customers effectively.

Skills Required

Customer Support, Technical Troubleshooting, English Fluency, issue resolution , Bpo Operations

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Customer Care Executive • Mohali, Panchkula, Chandigarh