Lead Infrastructure Specialist

Job Description

Key Responsibilities

• Provide specialist systems administration expertise across the Microsoft ecosystem, including AAD, Domain Admin, SharePoint, MDM, Security Controls, Azure IaaS, M365, and endpoint OS.
• Hands-on operations for NMS-OSS systems, including server management, cloud infrastructure, and Microsoft spend optimization.
• Maintain and upgrade NMS-OSS, servers, and cloud infrastructure, ensuring high availability and performance.
• Oversee major projects, including system updates, migrations, and outages, ensuring minimal disruption.
• Provide senior management with performance reports and actionable insights for continuous improvement.
• End-user support for escalated NMS-OSS issues from the Corporate IT helpdesk.
• Conduct regular patching, health checks, and security hardening of all NMS systems.
• Develop and document new processes to streamline IT operations and enhance efficiency.

Qualifications & Experience

Benefits

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