Senior Cisco Engineer - UCCE
Inspiredge IT SolutionsDelhi, IN3 days ago
Job type
- Remote
Job descriptionMust possess excellent oral and written communication skills in English Highly skilled in writing with details, accuracy, and consistency Strong analytical, interpersonal, and relationship building skills Must be familiar with both voice and data equipment and technologies Superior skill in the use of the Internet, e-mail applications, procurement / inventory systems, maintenance management systems and payroll / timekeeping applications Strong work ethic and personal drive to excel Strong sense of urgency and commitment to get the job done Superior negotiation, coordination, and conflict resolution skills Ability to use (and learn new) complex systems, technologies, and applications Ability to adapt to change quickly and multi-task Industry certifications on telephony and associated technology solutions, depending on team placement Cisco Certifications(preferred CCIE Collaboration or CCNP Collaboration) Working experience in the managed services industry Familiar with both voice and data equipment and technologies Bachelors degree in Computer Science Understanding of quality processes including ITIL
Role : Senior Cisco Engineer UCCE
Experience : 8+ years
Location : Hyderabad, Vizag, Remote.
Key Responsibilities :
- 8 years experience performing break / fix, moves, adds, and changes for telephony equipment and adjuncts
- 5 years experience supporting Cisco solutions
- Cisco examples : Cisco Call Manager, UCCE / UCCX, Cisco Voice Portal, Unified Messaging, Voice Gateways, CUBE, Webex Calling and Contact Center
- ICM, UCCX Scripting
- 2 years experience using an automated ticketing system
- 5 years experience supporting Cisco hardware and software
- Must possess strong computer skills and excellent working knowledge of general business applications Including MS Word and
Excel
Required Skills :
(ref : hirist.tech)
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Senior Engineer • Delhi, IN