Test Strategy Development : Create detailed test plans and test cases tailored to ServiceNow applications.
Execution of Tests : Conduct functional, regression, integration, and performance testing.
Defect Tracking : Identify, document, and manage defects using appropriate tracking tools.
Collaboration : Work closely with developers and stakeholders to understand requirements and ensure thorough testing coverage.
Root Cause Analysis : Perform root cause analysis of defects and collaborate with development teams for resolution.
Automation : Implement automated test cases using suitable tools and frameworks.
Quality Assurance : Ensure adherence to quality standards and best practices.
Reporting : Provide regular updates and detailed reports on test status to stakeholders.
Continuous Improvement : Stay informed about the latest ServiceNow features and enhancements.Required Qualifications :
Educational Background : Bachelor’s degree in Computer Science, Information Technology, or a related field.
Professional Experience : Minimum of 3 years in software testing, with a focus on ServiceNow applications.
Technical Skills : o Strong understanding of testing methodologies and best practices. o Proficiency in test automation tools and frameworks. o Excellent analytical and problem-solving abilities. o Strong communication and teamwork skills. o Familiarity with Agile and Scrum methodologies is advantageous. PreferredQualifications :
ServiceNow Certified System Administrator (CSA) or equivalent certification.