Service NowTata Consultancy Services • Mumbai, IN
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Service Now
Tata Consultancy Services • Mumbai, IN
11 hours ago
Job descriptionOversee the implementation of ServiceNow modules, ensuring seamless integration with existing systems and processes. Configure and customize ServiceNow applications, including ITOM, Catalog Items, UI Scripts, and ACLs, to meet specific client requirements. Provide expert guidance and technical leadership to development and implementation teams throughout project lifecycles. Ensure adherence to best practices in ServiceNow development, security, and performance optimization. Engage with clients and internal stakeholders to gather requirements, provide updates, and ensure alignment of solutions with business needs. Serve as a trusted advisor on ServiceNow capabilities and best practices. Stay updated with the latest developments in the ServiceNow platform and related technologies. Identify opportunities for process improvements and implement solutions to enhance system efficiency and effectiveness. In-depth knowledge of ServiceNow development, architecture, and administration. Proficiency in ITOM, Catalog Item configuration, UI Scripting, and Access Control Lists (ACLs). Experience with integrating ServiceNow with other enterprise systems. Ability to design and implement custom solutions to extend the platform’s capabilities. Strong understanding of IT service management (ITSM) and IT operations management (ITOM) processes. Familiarity with ITIL frameworks and best practices.
TCS Hiring for ServiceNow
Experience Range : 04 To 15 years
Job Location : Pan India
JOB DESCRIPTION
Key Responsibilities :
1) Solution Design and Architecture :
- Lead the design and architecture of ServiceNow solutions, including integrations, that meet client needs and industry best practices.
- Develop comprehensive architectural plans that align with business objectives and leverage the full capabilities of the ServiceNow platform.
2) Implementation and Integration :
3) Technical Leadership :
4) Stakeholder Collaboration :
5) Continuous Improvement :
Required Technical Skills :
1) ServiceNow Expertise :
2) Integration and Customization :
3) Technical Proficiency :
Minimum Qualification :
15 years of full-time education
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