Senior Manager - Business Analysis

This job is with Marsh McLennan, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

INTERNAL JOB POSTING

Marsh

is seeking candidates to join its operations organization for the following position based in the Mumbai, INDIA office

Designation :

Senior Manager - Business Analysis

Location : Mumbai

No of Openings : 6

Last date to apply : 26th Oct 2025

What can you expect?

Developing high quality business solutions in an agile context, that deliver valued business outcomes and facilitate informed decisions

Building sustainable and repeatable capabilities that support delivery of the highest standards of service and execution

Researching and monitoring the external landscape to identify developments and translate them into operational implications for the company (e.g. regulations impacting business operations, documentation standards and change management methodologies)

Driving optimization of operating models across Marsh, align them to best practices and realize benefits in terms of reduced costs, enhanced revenues, better controls and improved client satisfaction

Supporting and designing global solutions for business problems

Identifying areas of improvement within the business processes, systems and user experience

Managing global stakeholders and project teams in a robust manner & drive proposed change

Building capabilities in business solution architecture and to enhance own & and team's expertise

What is in it for you?

Holidays (As Per the location)

Shared Transport (Provided the address falls in service zone)

We will count on you to :

Serve as the source of knowledge concerning business processes, best practices and documentation standards

Lead workshops to identify problems, understand impact and help design global solutions

Build and articulate frameworks and methodologies that can also be self-administered by local teams

Partner with local teams to understand nuances, drive change management and enable adoption of global solutions

Drive standardization of processes, operating model and user experience across business solutions

Take accountability for designing solutions, establishing the business case and obtaining buy-in

Build strong working relationships and support design of the business function

Help communicate best practices and changes to stakeholders at middle management level

What you need to have :

5 - 8 years of experience as a Business Analyst or Process Consultant

Experience as team member in process blueprinting, digital transformation in a global setup

Experience in design / implementation of automation solutions

Familiarity with Agile, Six Sigma and Lean principles preferred

Insurance or Financial Industry experience preferred

Experience in business process modelling preferred

Excellent problem-solving and analytical skills

Fluent in English orally and in writing

Experience working with global stakeholders and cultures

MBA from a premier business school

Eligibility :

Minimum 12 months experience as Manager / Senior Manager

Should have at least "On-Track" or equivalent rating in last appraisal

Should not be under any Performance Counselling Plan or had any official Disciplinary action within the last 3 months

Should not have applied for any other IJP within MMC within the last 3 months

Why join our team :

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Disclaimer

Please note that the relocation assistance shall not be provided for the said position

Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone

Mention your employee id and official email address in the resume

What makes you stand out?

Working knowledge of Agile methodology, including producing user stories and participating in sprints and daily scrums

Insurance domain knowledge

Ability to communicate with all levels in the firm and outside of the firm

Demonstrated ability to facilitate large groups across multiple disciplines

An inquisitive mind that is not afraid to question current ways of thinking

Coming up with creative solutions to business problems

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE : MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses : Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex / gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Marsh, a business of Marsh McLennan (NYSE : MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.