Warranty Advisor

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Key Responsibilities

1. Process customer warranty claims and communicate with customers regarding the status of

their claims.

2. Ensure that warranty claims are processed accurately and in a smelly manner.

3. Review and analyse warranty claims data to identify trends and opportunists for

improvement.

4. Work closely with internal departments including Sales, Customer Service and Technical

Support to resolve customer issues.

5. Communicate with customers to provide updates on the status of their claims and to address

any questions or concerns they may have.

6. Maintain accurate records of customer interactions and warranty claim details.

7. Provide excellent service by responding to customer inquiries and resolving issues promptly

and professionally

8. Continuously improve processes and procedures to ensure that warranty claims are

processed efficiently and effectively.

• Experience in a warranty support role from a Commercial Vehicle Dealership Of Tata Motors. Excellent communication skills
• Strong awoken to detail and organisational skills.
• Ability to work independently and as part of a team
• Knowledge of warranty and product process and procedure. Strong problem-solving and analytical skills.

Experience 2 - 4 Years Salary 3 Lac To 5 Lac P.A. Industry Cargo / Freight / Transportation / Packaging / Shipping / Logistic Qualification Other Bachelor Degree Key Skills organizational skills Warranty Advisor warranty support Automobile Service