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▷ Urgent Search! Branch Head (Ahmedabad,Indore & Pune)
DTDC Express LimitedJunagadh, Gujarat, India9 hours ago
Job descriptionGraduation / MBA 4+ years' Ops experience First Mile,Last Mile,Delivery Ops & Team handling Exp in Ecom or Supply chain Industry. We encouraging diversity candidate to apply
Role & responsibilities
- Responsible for branch in bound & out bound operations within prescribed time.
- Monitoring & ensuring timely arrival and departure of vehicles from the branch.
- Responsible for all pickup and delivery activities of the branch.
- Maintaining prescribed service level of all DTDC products including PTP & E-Commerce shipments.
- Responsible for managing all customer queries arising out of the branch with the help desk of the branch customer support team.
- Ensuring branch adherence to standard operating procedure for all Operational processes.
- Managing the cost budget of the branch and upkeep of branch infrastructure.
- Play the role of administrative supervisor to all branch personnel
- KPI will be along 2 primary categories
- Service Quality
- Managing the Cost Budget of the Branch
Qualifications
Location
Ahmedabad( Pandesara & Ankleshwar ),Indore( Pithampur ) & Pune ( Shivaji Nagar Branch )
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Branch Head • Junagadh, Gujarat, India