QA Lead (Digital Agency / E-commerce / CMS)

Job Description – QA Lead (Digital Agency / E-commerce / CMS)

Location : Bangalore (Onsite)

Experience : 6-8 Years

Notice Period : Immediate to 7 Days

Roles & Responsibilities

Lead and manage QA delivery for assigned web and mobile application projects.

Perform manual & automated testing across web, mobile, CMS platforms, and e-commerce systems.

Conduct cross-browser and device compatibility testing to ensure performance consistency.

Own SEO validation, Lighthouse audits, Analytics testing, and page optimization checks .

Create, maintain, and execute automation scripts using Selenium, Cypress, Playwright, or Puppeteer.

Perform API testing with Postman / REST Assured.

Validate backend data using SQL queries .

Prepare test plans, test cases, defect reports, and status updates .

Collaborate with development, product, and business teams to resolve issues.

Manage and mentor a team of 5–6 QA resources .

Must-Have Skills

4–6 years of QA experience in web / mobile applications .

Strong experience in manual & automation testing (Selenium / Cypress / Playwright).

Hands-on experience with API testing (Postman / REST Assured).

Good knowledge of SQL for backend validation .

Strong knowledge of cross-browser / device compatibility testing .

Experience in SEO testing, Lighthouse audits, and Analytics validation .

Ability to lead and manage a small QA team.

Nice-to-Have Skills

Exposure to CMS platforms (AEM, WordPress, Shopify, Drupal, etc.).

Familiarity with QA management tools ( JIRA, TestRail, Zephyr ).

Strong communication and client-facing skills.