Senior Analyst WFM-Gallagher

Role : Senior Analyst - Workforce Planning

Job purpose :

Arthur J. Gallagher is seeking a highly skilled and experienced Senior Analyst in Workforce Planning with

expertise in forecasting to join our dynamic team. The ideal candidate will play a pivotal role in

optimizing workforce operations ensuring efficient resource allocation and delivering accurate

forecasting models to support business objectives. This position requires a strong analytical mindset

proficiency in WFM tools and the ability to collaborate across departments to drive operational

excellence.

Key Responsibilities :

Forecasting and Analysis

o Develop and maintain accurate forecasting models to predict workload staffing needs

and resource requirements.

o Analyze historical data trends and business drivers to create actionable insights for

workforce planning.

o Provide recommendations to improve forecasting accuracy and operational efficiency.

Workforce Planning

o Collaborate with stakeholders to design and implement workforce strategies that align

with business goals.

o Monitor and adjust staffing plans based on real-time data and changing business needs.

o Ensure optimal utilization of resources to meet service level agreements (SLAs) and

performance targets.

Reporting & Metrics

o Generate and present detailed reports on workforce performance forecasting accuracy

and operational metrics.

o Identify key performance indicators (KPIs) and track progress against goals.

o Provide actionable insights to leadership for decision-making.

Process Improvement

o Identify opportunities for process enhancements within workforce management and

forecasting functions.

o Implement best practices and innovative solutions to improve efficiency and

effectiveness.

o Lead initiatives to automate and streamline WFM processes.

Key Skills

Splunk,IDS,Microsoft Access,SQL,Cybersecurity,Intelligence Experience,Malware Analysis,Tableau,Analysis Skills,SAS,Data Analysis Skills,Analytics

Employment Type : Full Time

Experience : years

Vacancy : 1