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RCF Expert

RCF Expert

ConfidentialTirunelveli
30+ days ago
Job description

Financial

  • Undertake pre and post-sales promotional activities for the period and take measures to increase the market share / sales targets using technical skills
  • Control outstanding / over dues by vigilantly monitoring the dealers and ensure that the transactions are timely completed
  • Take initiatives to drive growth for DCBL and ensure sustained growth in line with long-term and short-term objectives of the organization

Customer

  • Coordinate with Regional Technical Services Manager for site visits and leverage their expertise to maximize non-trade sales as per requirements
  • Maintain cordial relations with engineers, architects, and construction companies within the area to get repeat orders and to keep them up to date with the changes in the technical specifications / upgradations in the product composition
  • Search for new clients who might benefit from company products or services and maximize client potential in designated areas
  • Operations

  • Monitor the fluctuations in sales targets and take preventive / corrective measures to avoid the same by addressing nay technical knowledge gaps
  • Assist colleagues with bids and tenders for new clients from a technical perspective
  • Provide pre-sales technical assistance and product education
  • Work on after-sales support services and provide technical back up as required
  • Make technical presentations and demonstrate how a product meets client needs
  • Help in the design of custom-made products
  • Take initiatives to inculcate innovation in selling techniques by adopting new technologies and techniques like cross-selling, opting for sales recording, invoice generation applications / portable machines, social media, etc.
  • Ensure initiation and sensitization of the employees towards digitization and automation of the processes
  • Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization
  • Self / Team Development

  • Review and monitor performance of team members and provide requisite developmental support / inputs
  • Recommend training as required for team's development
  • Develop the team and update their knowledge base to cater the organization need
  • Strategize avenues for enhancing employee satisfaction in the function, resulting in high engagement levels of employees
  • Skills Required

    Technical Services, Sales Promotion, Trade Sales, After Sales Support, Business Analytics, Presales

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