Client Analytics Manager

About PTR Global

PTR Global is a leader in workforce and talent solutions, delivering end-to-end recruiting, analytics, and program management support for some of the most recognized organizations worldwide. Our teams excel at combining data-driven insights with operational precision to help clients optimize performance, strengthen relationships, and achieve measurable business outcomes.

Summary

PTR Global is seeking a highly analytical and strategically minded Client Analytics Manager to serve as the central operations and reporting partner supporting Delivery Managers and leadership. This individual will play a pivotal role in connecting data with decision-making, translating complex metrics into actionable insights that drive performance across multiple client programs. The ideal candidate will confidently represent analytics in key meetings, manage high-visibility reporting processes, and deliver impactful presentations that inform business strategies.

Job Description

Serve as the primary liaison between leadership and Delivery Managers, ensuring consistent communication, alignment, and visibility into key performance metrics.

Manage reporting and analytics across multiple client programs, ensuring accuracy, consistency, and clarity in all deliverables.

Consolidate and interpret performance data from VMS platforms, CRM systems, and analytics tools to create actionable insights.

Build and maintain master analytics dashboards and data sets, with future integration into Salesforce CRM.

Develop and deliver executive-ready reports and presentations for QBRs, client scorecards, and leadership reviews.

Partner with Delivery Managers to produce client-facing reports that clearly translate data into business insights and performance trends.

Participate in regular meetings to review metrics, highlight opportunities, and support data-driven decision-making.

Collaborate with cross-functional teams to improve analytics processes and ensure data integrity across systems.

Represent analytics and performance reporting in internal or client meetings as needed, demonstrating strong command of metrics and outcomes.

Requirements

5+ years of experience in staffing operations, analytics, or program management within workforce solutions or a similar environment.

Deep understanding of staffing terminology, VMS processes, and client performance metrics.

Advanced proficiency in Excel and PowerPoint, including the ability to create data visualizations and executive-level presentations.

Experience working with CRM and analytics tools such as Salesforce, Tableau, Bullhorn, and various VMS platforms.

Strong analytical, storytelling, and presentation skills—able to transform complex data into meaningful insights.

Proactive and independent, with the ability to identify trends, anticipate needs, and provide actionable recommendations.

Excellent communication and stakeholder management skills.

Preferred : ability to share a PowerPoint or Excel sample demonstrating data visualization and metric tracking during the interview process.

Why Join PTR Global?

At PTR Global, you’ll have the opportunity to shape how analytics drive client performance and operational excellence. You’ll work in a collaborative environment that values initiative, precision, and strategic insight—empowering you to make a measurable impact on delivery outcomes. We invest in professional growth, encourage innovation, and provide a platform to elevate your career within a high-performance organization.

Compensation and Benefits Disclosure

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.