Credit Controller

Job Title : Senior Executive – Credit Control

Location : Mumbai (Full-time, Onsite)

Experience - 5+ Years

Role Overview :

We are seeking a Senior Executive – Credit Control to join our Finance team at the Mumbai office. The role involves managing the end-to-end credit control process, from customer follow-ups and collections to reconciliations, reporting, and cross-functional coordination. The ideal candidate will have solid experience in IT / software industry collections and be adept at handling large corporate accounts.

Key Responsibilities :

• Manage the credit control and collection process for assigned accounts in the Mumbai region.
• Regularly follow up with customers for outstanding payments and ensure timely collections.
• Conduct customer meetings to resolve payment issues and maintain strong client relationships.
• Perform account reconciliations and payment adjustments in SAP on time.
• Prepare and analyse MIS reports, PPTs, and spreadsheets (Forecast vs Collection).
• Strong focus on reconciliation, root cause analysis, and monitoring key metrics such as DSO, provisions, and ECL.
• Coordinate with internal teams (Sales, Finance, Tax, Billing) to resolve discrepancies and ensure smooth processes.
• Manage large corporate accounts effectively with professionalism.
• Stay updated on taxation requirements; knowledge of GST will be an added advantage.

Qualifications & Experience :

What We Offer :