Physical Security Analyst II

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Physical Security Analyst II

Role Summary

The Physical Security SOC Analyst II is a mid-level position within the Local Security Operations Center responsible for real-time monitoring, incident triage, alarm monitoring and escalation of physical security events across Mastercard’s India offices. This role ensures the safety of personnel, protection of assets, and continuity of operations through proactive surveillance and response.

Key Responsibilities

• 24x7 Monitoring & Response : Operate in a follow-the-sun model to monitor badge access, CCTV, intrusion alarms, and environmental sensors using platforms like Honeywell ProWatch, Max-Pro, and other platforms.
• Incident Management : Triage, document, and escalate physical security incidents such as unauthorized access, tailgating, or facility breaches in accordance with the Local SOC Incident Response Playbook.
• Access Control Administration : Manage badge profiles, temporary access requests, and audit logs. Coordinate with Physical Access Engineering and local site security teams.
• Threat Intelligence & Escalation : Monitor geopolitical, environmental, and civil unrest indicators. Escalate threats to regional security officers and crisis management teams. Support high risk travel queries for Mastercard employees.
• Audit & Compliance Support : Maintain incident logs, generate reports, and help to prepare for internal / external audits (e.g., PSS, ISO 27001) with evidence and documentation.
• Collaboration & Communication : Liaise with regional security leads, facility managers, and third-party security vendors (e.g., G4S, Allied Barton) for coordinated response.
• Automate local SOC process & procedures driving through innovation & digitally way.

Tools & Platforms

Qualifications & Experience

Work Environment

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.