SOC / NOC Team Lead (Tier-2) – MSSP Operations (India-Based, Full-Time)

Location : Remote (India)Type : Full-TimeCompany : Symosis SecurityAbout Symosis SecuritySymosis is a cybersecurity consulting firm purpose-built for the AI-native, cloud-first era. We help public-sector and enterprise clients mature their security operations through managed services, offensive testing, governance, and automation. We’re expanding our MSSP practice and looking for a hands-on leader to own SOC delivery, client engagement, and operational maturity.The RoleWe’re hiring a Full-Time SOC / NOC Team Lead (Tier-2) to support MSSP service delivery for a high-profile U.S. public-sector client.You’ll work closely with our U.S. SOC Manager to oversee India-based analysts, maintain 24×7 coverage, and ensure alert triage, escalation, and incident response excellence.This is a hands-on, mid-senior technical role—ideal for someone with strong SOC experience who can both execute and guide a small shift team.What You’ll Do- Lead and mentor Tier-2 analysts in day-to-day SOC / NOC operations.- Perform hands-on incident triage, RCA, and escalation for alerts from CrowdStrike, Rapid7 InsightIDR, and other platforms.- Support U.S. SOC Manager (Paul) in shift planning, turnover, and SLA adherence.- Ensure accurate documentation and RCA reporting aligned with client standards.- Participate in detection tuning, vulnerability tracking, and continuous improvement.- Identify automation opportunities using AI / ML or scripting (Python, PowerShell preferred).- Collaborate with U.S. and India teams to maintain consistent processes and service quality.What We’re Looking For- 5–8 years of SOC or NOC experience, preferably in an MSSP environment.- Hands-on expertise with CrowdStrike Falcon and Rapid7 InsightIDR / InsightVM (certifications preferred or willing to complete within 30 days).- Proven ability to operate in Tier-2 analyst or shift lead capacity.- Strong understanding of NIST CSF, MITRE ATT&CK, and incident response workflows.- Excellent written and spoken English; experience supporting U.S. clients across EST / PST.- Ability to work flexible hours, including rotational coverage for 24×7 operations.- Based in India, remote, with reliable connectivity.Why Join Symosis?- Help shape the India SOC operations for a growing U.S. MSSP.- Work with cutting-edge SIEM, EDR, and automation tools.- Collaborate directly with the U.S. SOC Manager and leadership team.- Flat, collaborative culture with high visibility and growth opportunities.- Be part of a technically deep, AI-driven security team.