Product Documentation Lead

Job Description :

• Create and maintain technical documents such as user guides, developer documentation, knowledge base articles, and engineering materials.
• Write training materials for clients, partners, and internal teams, including documents, videos, and distance learning content.
• Collaborate with product, engineering, and customer success teams to gather and present technical information clearly.
• Define and implement documentation strategy, including planning, tools, templates, and release notes.
• Manage a small team of writers by assigning tasks, reviewing content, and ensuring quality and consistency.
• Take ownership of content creation for complex topics such as APIs, architectures, and technical workflows.
• Regularly update documentation to reflect product changes and ensure clarity and :
• Strong written and verbal communication skills with a clear and concise writing style.
• Ability to understand technical information and explain it in simple terms.
• Experience in creating technical documentation, training content, and instructional materials.
• Knowledge of developer tools, programming basics (e.g., Java, Python), SQL, and cloud technologies like Kubernetes and CI / CD.
• Experience using documentation tools such as help authoring software and version control.
• Ability to lead documentation projects and mentor other writers.
• 8+ years of technical writing or curriculum development experience (preferred).
• Comfortable working in an agile environment and handling multiple tasks.

(ref : hirist.tech)