Hiring for Foreclosure – SME / Team Lead
Location : Mumbai / Hyderabad
Notice Period : Immediate or up to 30 days
Qualification : Any Graduate
Experience : 4–12 years
Package : SME – up to 8 LPA | TL – up to 12 LPA
About the Role
We’re looking for experienced professionals with strong expertise in US Mortgage Foreclosure and Bankruptcy processes. This role requires end-to-end foreclosure management experience and excellent communication skills.
Key Responsibilities
Leadership :
- Lead and motivate a foreclosure team to meet quality and productivity standards.
- Manage team performance, provide feedback, and support career development.
- Promote a positive work environment that encourages retention and teamwork.
- Handle people-related matters in coordination with HR and management.
Operations :
Manage day-to-day operations and ensure all KPIs are met.Prepare and review daily, weekly, and monthly MIS / MBR / QBR reports.Handle client interactions and escalations professionally.Identify and resolve operational and technical issues promptly.Conduct regular quality checks, training sessions, and performance reviews.Mentor and guide foreclosure associates to improve process efficiency.Continuous Improvement :
Drive continuous improvement initiatives and process enhancements.Contribute ideas for improving efficiency and customer experience.Conduct appraisals, provide structured feedback, and document performance outcomes.Required Skills & Experience
2–10 years of experience in BPO / US Mortgage – Foreclosure domain.Minimum 2 years of team handling experience.Strong knowledge of US Mortgage Foreclosure and Bankruptcy processes.Excellent written and verbal communication skills.Good interpersonal, time management, and planning skills.Proficient in MS Office applications.Flexible to work in different shifts.Why Join Us
Be part of a team that values leadership, accountability, and continuous learning. You’ll work closely with clients and internal stakeholders to deliver high-quality results in a fast-paced environment.
Interested candidates can contact :
Hema (HR)
91365 35233
Hemavathi@careerguideline.com