Property community manager

The Property Community Manager primary mission is to be a trusted guide for prospective tenants, making their housing search simple, fast, and personal. Their success is measured by converting leads into happy residents.

Core Job-to-be-Done (JTBD) :

Guide every prospective tenant to the right home for them, converting every possible lead into a booking.

Sub-JTBDs (The Daily Mission) :

Respond with Speed : Connect with every new lead within 5 minutes. First contact wins.

Guide, Don&apost Sell : During a visit, create a positive experience, understand the tenant&aposs needs, and help them visualize themselves living there. Solve their problem.

Create Urgency : Persuade tenants to book now by skillfully handling objections and highlighting real-time demand.

Be a Local Expert : Build a local tenant inflow engine through offline branding, connecting with local brokers, tea stalls, and community hubs.

Own the Outcome : Take daily accountability by meticulously reporting on every lead, including reasons for lost conversions.

Qualifications

• Bachelor&aposs degree or equivalent
• Strong communication skills

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