Talent.com
▷ Urgent Search! Lead Relationship Manager

▷ Urgent Search! Lead Relationship Manager

SolarSquarePune, Maharashtra, India
3 hours ago
Job description

About SolarSquare Energy Pvt Ltd

SolarSquare is one of India's top 10 Rooftop solar companies enabling

homes & housing societies across India to go solar. We are a team of

hustlers and mission-driven individuals looking to decarbonize India one

roof at a time.

Company Website - http : / / www.solarsquare.in

Job Role : Lead Relationship Management

Job Type : Individual Contributor

Base Location : Pune, Maharashtra

Eligibility Criteria :

Education Min : Graduate (Any Graduate)

Relevant Professional Experience : Min : 2 year - Max : 5 Year

Scope Of Work / Responsibilities

  • Involved in the End-to-End Sales process from Lead Generation to Order Collection and payment Collection.
  • Generating leads from multiple platforms.
  • Enter and update customer information in the database.
  • Take and process orders in an accurate manner.
  • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
  • Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.
  • Analyzing customer feedback on products and services offered.
  • Documenting processes and logging technical issues, as well as customer compliments and complaints.

Expectations

  • The candidate should have excellent communication skills both written and verbal.
  • The candidate should be a problem solver and should be able to coordinate with multiple stakeholders.
  • The candidate should be able to resolve conflicts with the customer.
  • The candidate should be a team player.
  • Extensive experience in gathering and interpreting customer experience information. Solid knowledge of online customer engagement platforms and channels.
  • Proficiency in MS Office.

    • Office Timings : 10AM - 7 PM

    Working Days : Monday - Saturday

    Office Location : Baner, Pune

    CTC : 6 LPA - 8 LPA Fixed

    Preference : Females

    Create a job alert for this search

    Relationship Manager • Pune, Maharashtra, India