Aras PLM - Business Analyst

Job Description :

Job Description Date : 05 / 05 / 2025

Role : Aras PLM - Business Analyst

Number of positions : 2

Description :

Airbus is looking for an Aras PLM- Business Analyst to join in Bangalore, India, to support the Project and run mode and testing activities in the Cabin and Customisation Automation domain for Airbus Digital.

The Cabin and Customisation Design Automation product, part of Digital, consists of solutions and services to ensure automated and seamless E2E use of customer definition for all downstream processes from offer until end of A / C operations.

C&C domain operating in a transnational manner, headquartered in Hamburg,Germany.

We seek out curious minds. We value attention to detail, and we care deeply about outcomes. We're looking for passionate people, eager to learn, willing to share, establishing innovative ways of working and influencing culture change. Challenges are numerous and exciting. You will benefit from working with vibrant and diverse teams of IM, developing your skills through extensive dedicated training programs, the opportunity to travel and you will be empowered to make the difference!

This job requires the constant awareness of the compliance risks we face in day-to-day responsibilities. Continuous commitment to act with integrity with each other, with your communities, business partners and suppliers is the foundation of your success and sustainable growth.

The commitment to integrity is supported by your adherence to all internal policies and procedures that govern business activities. Compliance with these policies will also protect Airbus reputation and brand, some of our most strategic and important assets.

Qualification & Experience :

Engineering graduate with 3-7 years of experience in engineering software applications support for end users.

2-5 years of experience in Aras PLM maintenance.

Good Experience in Aras migration and deployment and Integration with other systems.

Technical / Functional Knowledge on Product Lifecycle Management (PLM) domain.

Run-mode support and OS migration support by ensuring minimal disruption to business operations.

Ability to learn and master Airbus specific Operational Service Management tools like ServiceNow, MyPortfolio etc…

Good hands on expertise in Incident Management, Problem Management, Escalation Management and transversal support across suppliers and internal teams.

Good understanding of SLA, OLA, KPI and its objectives.

Knowledge of ITIL processes and framework is a plus.

E2E design release and archival process is an added advantage.

Experience in collaborating with internal and external stakeholders transnationally.

Experience in Export control and data compliance.

Software quality management, security assessments awareness.

Knowledge on Waterfall / Agile / SAFe project methodologies and Versionone / JIRA / Gsuite is a must.

Knowledge of major ITIL processes (e.g. incident, problem, change management) and preferred with the Airbus application landscape.

Advanced level of English.

Environment / Tools :

Windows operating system

Linux / Unix operating system

Servicenow

Responsibilities :

Provide functional and process expertise in relation to Aras PLM applications.

Provide lifecycle management support (requirements, documentation, integration, test and acceptance) for project deployment activities as applicable.

Identify, tailor, optimize and apply relevant processes, methods and tools according to the type of programme / project (size, context, complexity, etc.). This includes any agile methodologies (agile scrum or scaled agile : SAFe, scrum of scrum, etc.), and also the context of hybrid projects, where the successful integration of multiple work packages developed applying different methodologies is needed.

Troubleshooting and resolving incidents while collaborating with the development and IT teams to minimise downtime and maintain service quality.

Manage Functional Support within agreed SLA / OLA.

Establish suitable stakeholder networks and manage them effectively.

Manage and monitor partners & subcontractors. He / she manages contractual relationships (in partnership with Procurement) to successfully ensure the delivery on time, cost & quality with relevant partners. He / she ensures products are delivered meeting the expected business value.

Roadmap Management, Deployment Planning / Coordination & Regular Status Reporting.

Manage required Resources / Means.

Create, maintain and review Process Documentation / Support.

Provide proactive and reactive Operational Support.

Leading and managing Level 2 support incidents, including the analysis and resolution of complex issues handed over from the Level 1 support.

Monitoring and evaluating the performance and effectiveness of IT solutions, making recommendations for continuous improvements.

Effective supplier Management (3 - 6 in your portfolio). Managing and monitoring partners & subcontractors incl. contractual relationships (in partnership with Procurement) to successfully ensure the delivery on time, cost & quality with relevant partners. You'll ensure that products are delivered meeting the expected business value.

Management of feature ordering with a strong focus on time - quality - budget

Raise Incidents, Change Requests etc. in relation to the application support / deployment activities.

Identify, assess risks and opportunities in his / her area of duty. He / she identifies and prioritizes events that might negatively / positively affect the program / process / function objectives and he / she categorizes them. He / she takes corrective and preventive actions accordingly.

Identifying and documenting defects, paying particular attention to their potential impact on business processes, revenue, compliance, or strategic goals. Ensuring test cases cover critical business functionalities and their impact on overall business operations.

Providing test results and analysis that help business stakeholders assess whether the software meets the defined business objectives. Highlighting any risks or issues that could prevent the realization of business benefits.

Prioritizing defects based on their business criticality by facilitating or participating in the execution of BAT test cases, often alongside business users or stakeholders.

He / she must work closely with business partners and key contacts, including their business models & operations, addressing major challenges and the resulting expectations and needs.

Adapt and use multiple forms of communication styles to ensure that all people / stakeholders are willing and able to follow common objectives. He / she negotiates & influences using reasoned advocacy in order to gain buy-in as well as using facilitation techniques to manage situations of conflict. He / she uses flexible and adaptable working styles to build and develop effective cross-functional team work. He / she interacts with people of different cultural backgrounds in a constructive manner to achieve commonly accepted project results.

He / She shall be willing to work in European Shift Times when needed(up to 10.30 PM IST in Summer and 11.30 PM IST in winter.)

Travel :

Willingness to travel for a short term to Europe.

Success Metrics :

Success will be measured in a variety of areas, including but not limited to :

Consistently ensure the on-time delivery and quality (first-time-right) of the projects

Bring innovative cost effective solutions

Achieve the customer satisfaction

Ability to handle a subject from demand management, to development and support

Ability to challenge the needs of the clients and provide appropriate solutions

• ..Airbus is proud to be an equal opportunity employer and is committed to create an inclusive and diverse work environment. AGI selects job applicants (internal and external) on the basis of suitability for the job, and irrespective of gender, marital status, age, sexual orientation, gender identity or expression, nationality, religion, ethnicity or different abled / (dis)ability.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company :

Airbus India Private Limited

Employment Type : Permanent

Experience Level : Professional

Job Family : Digital

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Skills Required

Problem Management, Agile, Safe, Itil Processes, Escalation Management, Jira, Waterfall, Incident Management, Servicenow, Versionone