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Operations Support Intern
Operations Support InternDocIndia.org • Haryāna, Republic Of India, IN
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Operations Support Intern

Operations Support Intern

DocIndia.org • Haryāna, Republic Of India, IN
5 days ago
Job description

📍 Location : Subhas Chowk, Gurugram

🕒 Type : Paid Internship (Full-time, On-site) 3months HEALTHCARE DOMAIN

Stipend : 10-12k based on skills.

#Freshers | #LGBTQ friendly

DocIndia.Org is looking for a dynamic Operations Intern to join our mission-driven team revolutionizing digital healthcare in India.

💼 Role Responsibilities :

  • Support day-to-day operations work (appointment management) - 60%
  • Assist in project management and process optimization - 10%
  • Identify and solve operational bottlenecks - 5%
  • Collaborate with doctors & teams to enhance efficiency - 25%

Appointment Management :

  • Handle incoming appointment requests via call, WhatsApp, or portal
  • Coordinate with doctors and clinics to confirm availability
  • Send reminders and confirmations to patients for scheduled appointments
  • Update internal systems with appointment details and patient follow-up
  • Address basic patient inquiries related to timings, locations, and procedures
  • Escalate issues like no-shows or rescheduling needs to senior staff
  • ✅ What We’re Looking For

  • Strong analytical and problem-solving skills
  • Strong verbal and written communication in English and Hindi
  • Basic computer skills and comfort with tools like Excel, WhatsApp Web, and CRM
  • High attention to detail
  • Ability to thrive in a fast-paced environment
  • Calm and professional attitude while dealing with patients
  • (Bonus) Experience or interest in the healthcare industry
  • 🌟 Why Join Us?

  • Work at one of India’s fastest-growing health tech startups
  • Learn core healthcare operations and digital platform management
  • Collaborate with industry leaders
  • Possibility of a full-time offer based on performance
  • Internship certificate & reference letter upon successful completion
  • Exposure to healthcare operations and patient communication
  • Hands-on experience with appointment systems and workflow tools
  • Time Management support from professionals.
  • 📌 About Us

    DocIndia.Org is India’s leading digital healthcare platform connecting patients with a vast network of verified doctors, hospitals, and diagnostic centers.

    Monday to Saturday | 09 : 30am - 06 : 30pm

    🔗 www.Docindia.Org

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    Operation Intern • Haryāna, Republic Of India, IN

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