Global KYC Knowledge Manager [T500-20212]

About Us :

MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Global Service Private Limited :

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC / AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific

About the Role :

Position : Global KYC Knowledge Manager

Location : Bangalore, India

Legal Entity : MGS – India

Job Profile : Purpose of Role :

The Knowledge Manager (KM) in the KYC Team will play a pivotal role in ensuring compliance with regulatory requirements and internal policies related to Know Your Customer (KYC) processes. The KM will provide expert guidance and support to the team, ensuring that all KYC activities are conducted efficiently and effectively, in line with the bank's standards and regulatory expectations.

We are seeking a highly experienced Knowledge Manager (KM) for Singapore KYC to join out team. The KM will provide deep expertise on Singapore regulatory requirements related to Know Your Customer (KYC), Anti-Money Laundering (AML), and Customer Due Diligence (CDD). The role involves guiding the team on complex cases, ensuring compliance with MAS regulations, and supporting stakeholders across onshore and offshore locations.

Key Responsibilities :

• Provide expert advice on KYC-related matters, including regulatory changes and best practices.
• Provide advisory support on high risk and complex client KYC review cases
• Responsible for collating feedback for monthly QA reports from various stakeholders, discuss with KYC makers / checkers and seek support relevant stakeholders and present the final feedback to QA. Conduct RCA from the QA & QC reports to identify the error trend & knowledge gap
• Support the implementation of the global financial crime program requirements as they relate to KYC.
• Ensure compliance with the regulatory requirements and industry best practices.
• Oversee necessary escalation to relevant stakeholders. Serve as the primary contact for the KYC team in query resolution.
• Identify opportunities for process enhancements and implement changes to improve efficiency and effectiveness.
• Partner with onshore and offshore teams to drive consistent interpretation and application of KYC requirements
• Collaborate with regional KYC teams to ensure consistency in processes and procedures.
• Conduct training and knowledge sharing sessions for team members to enhance their understanding of KYC processes and regulatory requirements.
• Develop training materials and resources to support ongoing education.
• Act as a liaison between the KYC team and other departments, providing updates and insights on KYC activities.
• Engage with external stakeholders, including regulators and auditors, as required.
• Proactively identify potential risks and provide recommendations to mitigate identified risks.
• Ensure that KYC processes are aligned with the bank's risk management framework.
• Actively monitor regulatory changes in Singapore and advise stakeholders on implications.
• Assist, track, monitor and ensure all action points part of audit / compliance testing are completed on time, and no open items go into overdue
• Design and build KYC training (refresher and new joiner) program and framework within KYC
• Actively ensure SG KYC Ecosystem is robust and all processes are governed by appropriate control process

Qualifications :

Preferred Skills :

Equal Opportunity Employer :

The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable law