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GMS Virtualization L1

Talent Worxbangalore, India

1 day ago

Job description

Job Description :

2+ years of Experience in Vmware Virtualization. (L1)
Install, administer, and maintain virtualization environment.
Diagnose and correct issues, whether these be issues with correct operation or performance.
Monitor Virtualization environment and elevate to L2 or L3 level.
Triage and solve user-submitted tickets, especially when they relate to the infrastructure.
Track resource usage using monitoring and queuing software.
Actively participate in Knowledge Management by creating new technical documents.
Patch system firmware and software as needed.
Peer assistance is an added trait.

Technical Skills :

Demonstrated expertise with Vmware Virtualization including server hardware, linux, windows.

Familiarity with VCenter, Vmware Vsphere, vswitches.

Experience with vSAN

Basic troubleshooting in Vmware environment.

Experience managing multi node clustered setup.

Experience in Vcenter and ESXi Patching.

Familiarity with monitoring tools like Grafana / Nagios / Opsramp.

Familiarity with the Server Storage connectivity basics.

Experience in Incident / Change / Problem management and Root Cause Analysis.

Business Skills :

Demonstrate strong written and verbal communication skills.

Interacting and collaborating across different technology teams within HPE.

Must work towards achieving HPE’s vision for our customers.

Affinity and a thorough understanding of support processes defined within HPE.

Ability to work in a 24x7 environment in rotation shifts

Exhibit “Customer First and Customer Last Attitude” consistently.

Ability to drive cases to closure and provide Case Summary.

Demonstrate high level of technical & communication skills.

Takes responsibility for end-to-end problem ownership and its solutions.

Virtualization • bangalore, India