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Field Operations Supervisor

Field Operations Supervisor

ConfidentialIndia
5 days ago
Job description

UTLX

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.

Union Tank Car Company (UTLX) Manufactures, leases, and repairs railcars in North America for railroads and industrial companies. With roots dating back over 125 years, we are part of an operation that owns and leases a diversified portfolio of approximately 120,000 tank cars and 10,000 freight cars, operates two tank car manufacturing facilities, and has a network of more than 110 full-service and mini / mobile repair shops. Owned by Marmon Holdings, Inc. and Berkshire Hathaway, we rely heavily on those with the aptitude, attitude, and entrepreneurial spirit to drive our success and are committed to attracting and retaining top talent. We offer competitive compensation, an excellent benefits package, and an opportunity to become part of a top-notch team where enthusiasm, expertise, and progressive thinking are encouraged and valued.

Our Field Operations Supervisor monitors the efficiency of a department and

applies methods to improve processes, such as customer service and data analysis

procedures, keeps track of key performance indicators (KPIs) across different

functions, monitors compliance with operational policies, and the progress of

administrative tasks.

The ideal candidate must have in-depth knowledge of the repair procedures and

direct personnel towards their maximum performance. Decision-making and

problem-solving will take up a significant part of the day. The goal is to ensure an

efficient and productive process that meets customer requirements is in place.

Experience with team building, 5S, and supervising at least 10 employees in a shop

environment is necessary. In addition, the position must help maintain good

customer relations through the efficient and effective management of needed

repair following the Company's Standard Operating Procedures, AAR, DOT, and

FRA rules and regulations.

Primary responsibilities include, but are not limited to the following :

  • Interact & develop relationships with the customer
  • Direct, provide leadership, motivate, and train workforce to perform assignments in an efficient manner

Safety

  • SAFETY IS OUR #1 PRIORITY
  • Enforce health and safety precautions
  • Responsible for creating a positive safety culture and leading by example
  • Help, plan, and conduct safety briefings, provide toolbox topics, SWPs
  • Administer safety training
  • Help with near-miss incident investigations
  • Maintain equipment maintenance program
  • Understand customer safety policies and ensure Contractors understand the requirements
  • HR-related

  • Interview appropriate candidates to support the site. Provide feedback on job performance, both positive & constructive
  • Develop performance plans for the development of employees
  • Apply the principles of the Employee Handbook
  • Maintain proper documentation of employee performance to aid in progressive disciplinary action
  • Quality

  • Ensure output meets quality standards
  • Ensure that all repairs completed while maintaining regulatory compliance
  • Ensure qualified & certified employees make repairs
  • Identify NCR's and ensure the site is always audit-ready
  • Participate in internal / external audits
  • Perform all necessary business functions to maintain an efficient and profitable operation
  • Work actively to stay within budgeted guidelines.
  • Provide all reporting in a timely, accurate manner.
  • Conform to all regulatory requirements such as FRA, DOT, OSHA
  • Promote adherence to UTC's core values and employee behaviors
  • Additional duties as assigned
  • Education / Experience / Qualifications

  • Minimum High School Diploma and five (5) years of leadership experience in an industrial setting
  • Understanding of quality standards and health & safety regulations
  • Knowledge of performance evaluation and budgeting concepts
  • Proficient in MS Office
  • Keen attention to details
  • Exposure to Lean tools is beneficial (5S, Kaizen, etc.)
  • Why Join Our Team

    Benefits

    We take pride in offering our employees rich benefits packages. We appreciate hard-working and passionate individuals which is why we offer :

  • Medical, Dental, Vision (Coverage on Day 1 of Employment)
  • Tuition Reimbursement
  • Company-paid employee and dependent life insurance
  • Company-paid sickness and accident income
  • 401k matching
  • Annual safety shoe reimbursement and prescription safety wear
  • Holiday pay -10 Total (Day 1 of Employment)
  • Vacation & Personal Time Off
  • Marmon employee discount program
  • Salary Range : $65,000.00 - $80,000.00 annually (depending on applicable experience)
  • EEO

    Pay Range

    63,000.00 - 77,000.00

    We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!

    Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

    We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [HIDDEN TEXT], and please be sure to include the title and the location of the position for which you are applying.

    Skills Required

    Data Analysis, lean tools , Customer Service, Leadership, Ms Office, 5S

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