Looking For Blade Service Engineering-Tech support

Key Accountabilities / Responsibilities:

• Provide technical support for internal and external NX interfaces related to blade requests
• Perform technical evaluation of blade-related findings (e.g., inspection reports, repair reports) and derive corrective measures as 2nd level technical support
• Communicate technical measures to respective interfaces
• Act as a technical and coordinative interface for NX internal and external stakeholders
• Deliver technical training sessions
• Create and review technical documentation such as work instructions
• Prepare and lead technical negotiations
• Conduct analyses and derive actionable measures
• Participate in and contribute to the creation and optimization of processes, concepts, and both technical and non-technical subjects
• Attend and participate in customer meetings
• Perform field controls

Career / Job Experience:

• Excellent international communication skills
• Proven experience in operational blade service business (mandatory)
• Convincing and professional manner when dealing with internal and external parties
• Advanced knowledge of MS Office tools
• Solid experience in operational service business
• Advanced understanding of production processes and materials related to blades
• Strong result orientation
• Ability to work effectively within teams and collaborate cross-functionally
• Systematic problem-solving approach and troubleshooting skills
• High level of customer orientation
• Fluent in English (spoken and written)
• Willingness to travel
• Ability to work with diverse business cultures

Skills Required
Technical Support, Technical Training, Documentation Management