UKG TLM Consultant - Time & Labor Management

UKG - TLM Consultant

About the Role :

Seeking energetic, customer-focused individuals to implement UKG Ready, time & labor management (TLM) offering. As a Sr Solution Consultant, you will be part of a growing dynamic team responsible for the high-quality, complete implementation of our core HRMS product. Qualified candidates are self-starters with exceptional organizational and problem-solving skills who are highly motivated to provide

excellent customer service. Candidates will also possess a general knowledge of TLM concepts and regulations and be comfortable working in a fast-paced, exciting environment.

Duties and Responsibilities :

Leveraging your knowledge and experience to consult on best practices and assist clients in designing and building a solution that meets their needs

Working cross-functionally and amongst a team on new customer implementations

Acting as the subject matter expert for clients on the Ready product

Staying up to date on the latest product features and functionality

Driving consistency into Ready delivery practices by leveraging your implementation experience to define processes and best practices for the services organization

Using common excel functions, such as VLOOKUP, to format data files and import into UKG Ready

Proactively communicate with customers and UKG Project Team members to keep them apprised of project status, mitigating and providing solutions for process or product related issues.

Utilizing critical thinking and problem-solving strategies to complete tasks Completing project milestones by due dates and keep project tracking tool updated on a weekly basis

Creating & build custom reports within product

Contributing to team objectives that may have impact on the area / group

Informally mentoring peers based on expertise

Basic Qualifications :

3+ years’ experience implementing time and attendance software

Demonstrated ability to troubleshoot technical issues

Ability to work on 10 or more implementation projects simultaneously

Preferred Qualifications :

Experience with Adv scheduler in UKG Ready / WFC / Pro WFM, Dayforce (Ceridian), Infor HCM (CloudSuite HCM), Oracle HCM Cloud, ADP Workforce Now

BS / BA degree or equivalent experience

Comfortable working in an environment in which businesses processes, tools, etc. are still being defined

Excellent communication and consulting skills

Ability to work in a fast-paced team environment