Client Relations - Jewelry

Job Title : Jewellery Sales Associate

Location : Bengaluru

Experience : 1– 5 Years

Department : Jewellery Sales

Job Summary

We are seeking a customer-focused and well-presented Jewellery Sales Associate to join our retail team. The ideal candidate should have strong communication skills, a passion for luxury products, and the ability to deliver an exceptional customer experience while achieving sales targets.

Key Responsibilities

• Greet customers warmly and assist them in selecting jewellery based on their preferences and occasions.
• Demonstrate in-depth product knowledge of gold, diamonds, gemstones, and other jewellery categories.
• Maintain high standards of customer service and ensure a premium shopping experience.
• Achieve monthly and quarterly sales targets through effective selling techniques.
• Handle customer queries, provide product recommendations, and build long-term relationships with clients.
• Manage billing, sales documentation, and payment processes accurately.
• Ensure proper display, cleanliness, and visual merchandising of the showroom counters.
• Keep track of stock levels, report shortages, and support inventory management activities.
• Follow store security procedures and protect high-value merchandise.
• Handle after-sales service, including resizing, repairs, and customer follow-ups.

Required Skills & Qualifications

Preferred Attributes