Customer Operations Specialist - 45032

Job SummaryWe are seeking a detail-oriented and motivated US Federal Contracts Support Analyst to provide compliance, reporting, and administrative support for U.S. federal government contracts. The role will involve working closely with U.S.-based team to ensure adherence to the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS), and related requirements.Key ResponsibilitiesContract Review & ComplianceAssist in reviewing federal contract documents, task orders, and amendments.Identify and summarize applicable FAR / DFARS clauses and compliance obligations.Support subcontractor due diligence and ensure required flow-down clauses are communicated and documented.Reporting & DocumentationPrepare compliance trackers, audit files, and status reports for internal and external stakeholders.Support U.S. reporting obligations (eSRS, FSRS, subcontracting plans, EEO / OFCCP reporting).Maintain organized contract repositories and document management systems.Audit & Monitoring SupportAssist with internal reviews and external audits (e.G., DCAA, DCMA).Track deliverables, certifications, and contract obligations to ensure timely compliance.Proposal & Pre-Award SupportReview solicitations (RFPs / RFQs) for relevant FAR / DFARS clauses.Prepare compliance matrices and checklists for proposal teams.Collaboration & Stakeholder SupportCoordinate with U.S. contracts, compliance, legal, and procurement teams.Provide data, documentation, and compliance insights as requested.QualificationsEducation : Bachelor’s degree in Business, Legal Studies, Political Science, or related field.Experience : 1–3 years in contracts, compliance, or coordinating with legal teams on contract terms, clauses, and risk. (experience with U.S. federal contracts preferred).Knowledge / Skills : Good understanding of FAR, DFARS, and U.S. federal contracting principles.Familiarity with compliance areas (EEO, Service Contract Act, export controls, cybersecurity requirements).Strong skills in MS Excel, PowerPoint, and contract management tools (e.G., SharePoint, SAP Ariba, Deltek Costpoint).Excellent communication and documentation skills.Ability to work EST Time zone (9AM-5PM)Prior experience supporting U.S. federal contracts in an offshore / outsourcing environment.Knowledge of ITAR / EAR export compliance restrictions.Exposure to proposal compliance reviews for government bids.