Manager, Software Engineering AI Monitoring (AIM)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint were looking for passionate people to join our mission. If youre ready to help the worlds best companies optimize their digital applications we invite you to explore a career with us!

Overview

We are excited to invite dynamic candidates to apply for the role of Engineering Manager overseeing our AI Monitoring initiatives. This position bridges the gap between leadership and technical expertise thriving at the intersection of innovation in operational and AI / ML domains. As a key player in our organization youll have the unique opportunity to shape our technical path foster cross-departmental collaboration and lead impactful projects that accelerate business growth.

Introduction to AI Monitoring

Dive into the future with New Relics groundbreaking AI Monitoringthe industrys first APM solution providing unparalleled end-to-end visibility for AI-powered applications. AI applications represent a shift from traditional frameworks harnessing advanced technology stacks featuring large language models (LLMs) and vector data stores. Our platform offers deep insights into key areas such as performance cost and quality while exploring user interactions and response details across AI environments supported by vendors like OpenAI Bedrock and DeepSeek.

What youll do

Leadership and Team Management

• Build and lead a dedicated AI Monitoring team nurturing a culture of continuous learning and growth.
• Mentor engineers attracting and retaining top talent while promoting diversity and inclusion.

Technical Direction and Strategy

Operational Excellence

Leadership in AI Monitoring

This role requires

Bonus Skills

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Please note that visa sponsorship is not available for this position.

Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa) but the company does not support or sponsor O-1 F-1 or J-1 visas or candidates who require commencement of an H-1B cap case petition for future work authorization. This position is to be filled as soon as possible.

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Fostering a diverse welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities and recognize the different paths they took to reach us including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. Were looking for people who feel connected to our mission and values not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process please reach out to .

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success including fully office-based fully remote or hybrid.

Our hiring process

In compliance with applicable law all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note : Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including but not limited to the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes / CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant we will provide more information later in the application process.

Candidates are evaluated based on qualifications regardless of race religion ethnicity national origin sex sexual orientation gender expression or identity age disability neurodiversity veteran or marital status political viewpoint or other legally protected characteristics.

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Manager

Key Skills

Hospitality Experience,Go,Management Experience,React,Redux,Node.js,AWS,Mechanical Engineering,Team Management,Leadership Experience,Mentoring,Distributed Systems

Employment Type : Full Time

Experience : years

Vacancy : 1