Internal Sales & Customer Support Engineer

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About the Company

Hakke Industries is a leading player in the industrial sector, committed to delivering high-quality products and services. Our mission is to innovate and excel in our offerings while fostering a culture of teamwork and integrity.

About the Role

The Inside Sales Engineer will be responsible for managing incoming sales inquiries and supporting the sales team in achieving targets through effective communication and coordination.

Responsibilities

• Handle incoming sales inquiries via calls, emails, and website leads.
• Prepare and send quotations, proforma invoices, and follow-ups to close deals.
• Update and maintain CRM systems and sales / order databases.
• Coordinate with production, logistics, accounts, and finance teams for order fulfillment and billing.
• Assist the field sales team by scheduling meetings, sharing product details, and handling correspondence.
• Track sales orders from confirmation to dispatch and payment completion.
• Maintain detailed records of customer feedback, interactions, and complaints for performance improvements.
• Generate and share weekly / monthly sales reports, should have knowledge in Zoho.

Qualifications

Required Skills

familiarity with CRM orERP systems such as Zoho, Runo, or Salesforce is advantageous.

Preferred Skills

Pay range and compensation package

Equal Opportunity Statement

Hakke Industries is committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, or disability.

Application Process

Send your updated resume to : careers@hakkeindustries.in or call at 9606976303

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