CX Solutions Engineer
Prudentica Consulting LLPkurnool, India13 days ago
Job descriptionProven experience working with Zoom Contact Center , NICE CXone , or similar CCaaS platforms. Strong understanding of telephony concepts , call routing , ACD , and IVR systems . Hands-on experience with API integrations and web services (REST / SOAP) . Familiarity with cloud environments such as AWS or Microsoft Azure . Excellent communication and problem-solving skills. NICE CXone Certified Professional Zoom Phone Certified Integrator Zoom Contact Center Certified Expert Experience with scripting or programming languages (e.g., JavaScript, Python) is an advantage. Understanding of CRM integrations (Salesforce, HubSpot, etc.) preferred. Work with global CX transformation projects across industries. Collaborate with a dynamic, cross-functional team of CX professionals. Continuous learning and certification support in leading CCaaS technologies. Competitive compensation and growth opportunities.
We are a leading Customer Experience (CX) solutions provider, specializing in delivering world-class cloud contact center implementations and managed services. Our team builds intelligent, scalable, and reliable CX workflows for global enterprises using platforms like NICE CXone and Zoom Contact Center .
We are expanding our professional services team and looking for talented Solutions Engineers passionate about designing impactful customer interaction experiences and driving successful deployments.
About the Role
As a Solutions Engineer , you will play a key role in designing, building, and deploying modern contact center solutions on NICE CXone and Zoom Contact Center. You’ll work closely with clients and internal stakeholders to understand business requirements, create efficient call flows, and ensure seamless solution delivery.
Key Responsibilities
- Design and implement call flows, IVRs, and routing logic on NICE CXone or Zoom Contact Center.
- Customize and integrate CX solutions to align with client objectives.
- Develop and optimize workflow automation scripts and API-based integrations .
- Collaborate with business stakeholders, developers, and QA teams to ensure high-quality deployments.
- Support user acceptance testing (UAT) and post-deployment issue resolution.
- Document configurations, technical designs, and implementation details.
Qualifications
Preferred Skills & Certifications
Certification in one or more of the following :
Why Join Us
Create a job alert for this search
Solution Engineer • kurnool, India
Related jobs
)
- Promoted
DevOps / Platform Engineer
iVedha Inc.Kurnool, IN Hiring a seasoned DevOps / Platform Engineer to drive automation, platform reliability, and robust.Design, deploy, and manage CI / CD pipelines and infrastructure automation, leveraging AI for.Implemen...Show moreLast updated: 30+ days ago
- Promoted
Solutions Architect (US shift)
IGT SolutionsKurnool, IN We are seeking an accomplished.The successful candidate will collaborate closely with product managers, owners, and cross-functional teams to ensure scalable, efficient, and future-ready architectu...Show moreLast updated: 11 days ago
- Promoted
Emulation Engineer / Lead
eInfochips (An Arrow Company)Kurnool, IN Role : Emulation Engineer / Lead.Job Location : Noida, Chennai, Bangalore, Hyderabad, Ahmedabad.You must be having BS or MS in Electrical OR Electronics engineering.
Minimum 4+ Years of Emulation Expe...Show moreLast updated: 30+ days ago
- Promoted
- New!
NX Tools Developer – Teamcenter Integration
Capgemini Engineeringkurnool, andhra pradesh, in NX Tools Developer – Teamcenter Integration.Immediate (Only November Joiners).Choosing Capgemini means choosing a place where you’ll be empowered to shape your career, supported by a collaborative ...Show moreLast updated: 13 hours ago
- Promoted
Solutions Developer
Obrimo Technologieskurnool, andhra pradesh, in We are seeking an experienced and dynamic.Senior IVR & Cloud Solutions Developer.The ideal candidate will have hands-on experience with IVR platforms and cloud technologies, leading development tea...Show moreLast updated: 21 days ago
- Promoted
AMS Verification Engineer / Lead
eInfochips (An Arrow Company)Kurnool, IN Minimum 6 years relevant experience is required.Bangalore, Hyderabad, Noida, Chennai, Ahmedabad, Pune.Min 6 Years of overall experience in ASIC Verification.
Should have worked on AMS Verification f...Show moreLast updated: 30+ days ago
- Promoted
Solutions Architect
phDataKurnool, IN Join phData, a dynamic and innovative leader in the modern data stack.We partner with major cloud data platforms like Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean and dbt to deliver cuttin...Show moreLast updated: 30+ days ago
- Promoted
Solutions Engineer – Onboarding & Implementation
OnArrivalkurnool, andhra pradesh, in OnArrival is the AWS of travel—powering flights, hotels, insurance, and more via modular APIs and SDKs.We enable fintechs, banks, and large ecosystems to launch embedded travel experiences in under...Show moreLast updated: 30+ days ago
- Promoted
- New!
Technical Solutions Manager
Neurones IT Asiakurnool, andhra pradesh, in The position includes the following key responsibilities : .Orchestrating delivery across multiple development teams, working for múltiple geographies.
Promoting alignment between Product and Tech tea...Show moreLast updated: 13 hours ago
- Promoted
- New!
Competitive Solutioning Architect (CSA)
Mphasiskurnool, andhra pradesh, in Job Title : Competitive Solutioning Architect (CSA).The CSA is a role on the pre-sales Large Deals Team.This team’s objective is to both create large deals in the pipeline and win large competitive ...Show moreLast updated: 13 hours ago
- Promoted
CX Solutions Engineer
Prudentica Consulting LLPKurnool, IN We are a leading Customer Experience (CX) solutions provider, specializing in delivering world-class cloud contact center implementations and managed services.
Our team builds intelligent, scalable,...Show moreLast updated: 13 days ago
- Promoted
Senior Solutions Engineer
Zeotapkurnool, andhra pradesh, in Founded in Berlin in 2014, Zeotap started with a mission to provide high-quality data to marketers.As we evolved, we recognized a greater challenge : helping brands create personalized, multi-channe...Show moreLast updated: 30+ days ago
- Promoted
- New!
IOT Solutions Engineer
DATOMSKurnool, IN DATOMS is an IoT software platform that streamlines asset management and operations for equipment manufacturers, leasing and rental companies, and enterprises utilising machine learning, artificial...Show moreLast updated: 15 hours ago
- Promoted
- New!
Solutions Architect
BSS ConnectsKurnool, IN At BSSConnects, we are at the forefront of digital transformation, delivering next-generation solutions in telecommunications, AI-driven platforms, and cloud-native architectures.Our mission is to ...Show moreLast updated: 15 hours ago
- Promoted
Solutions Architect
ReyikaKurnool, IN The successful candidate will be responsible for providing technical expertise and support to clients in designing and implementing effective technology solutions,.
NET-based applications, ensuring ...Show moreLast updated: 13 days ago
- Promoted
- New!
Commissioning and Support Engineer
GXCkurnool, andhra pradesh, in GXC is a private wireless technology company focused on delivering secure, scalable, and highly reliable private 5G solutions for enterprises and critical industries.
By combining advanced radio acc...Show moreLast updated: 13 hours ago
- Promoted
Solana Blockchain Engineer
GoQuantKurnool, IN SOLANA BLOCKCHAIN ENGINEER (RUST) (Paid).Job Title : Solana Blockchain Engineer - Smart Contracts & Settlement Infrastructure.
Company : GoQuant Technologies Inc.Smart Contract Development (60%).Desig...Show moreLast updated: 10 days ago
- Promoted
Solution Consultant – AV
ForestlincKurnool, IN About Forestlinc Tech Private Limited : .We’re not just building systems — we’re growing a forest.At Forestlinc, tech isn’t transactional - it’s transformational.
From intelligent automation to AV, fi...Show moreLast updated: 14 days ago