Talent.com
Lead - Server Infrastructure, Technology and Operations
Lead - Server Infrastructure, Technology and OperationsDBS Bank • Mumbai, Maharashtra, India
Lead - Server Infrastructure, Technology and Operations

Lead - Server Infrastructure, Technology and Operations

DBS Bank • Mumbai, Maharashtra, India
15 hours ago
Job description

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

The Server infrastructure lead plays a critical role in ensuring the smooth and reliable operation of our servers, operating system, virtualization, backup and storage infrastructure. He will be responsible for overseeing all aspects of the day to day operation, projects, maintaining the uptime of infrastructure. He will also lead a team of outsourced technicians and contractors, to manage projects, and ensure compliance with all relevant regulations.

Key Accountabilities

  • Team Management
  • Servers, Operating system, Virtualization, Backup and storage management
  • Vendor management
  • Vulnerable and Patch management
  • Budgeting, Audit and Risk management

Job Duties & Responsibilities

  • Responsible for overall delivery of Enterprise Operations team (Linux, Windows, Vmware, Openshift, Storage, Backup and Redis) in coordination with App Support.
  • Works with and drives forward improvements within the managed teams
  • Acts as a referral point for issues, escalations and complaints.
  • Crisis Management
  • Manages and contribute OTACE / CSAT for owned services.
  • Ensures and maintain platform services uptime including infrastructure for core banking application.
  • Provides analysis, feedback and actions based on trends, root cause analysis and other reports.
  • Drive and participate in various service excellence initiatives.
  • Team management / ramp up / ramp down, skills retention, attrition management and appraisals.
  • Manage people performance, skills, motivation and growth
  • Good knowledge of System Administration on Linux, Windows, Vmware, Enterprise storage, Openshift, Postgres, Redis and Kafka.
  • Knowledge in Security Management by server hardening, Patch Management, Vulnerability fixing
  • Good knowledge on ITIL process and Practices
  • Basic Knowledge on SAN / S3 / NAS storage management will have added advantage
  • Has budget responsibility for Servers Hardware and OS Services including assigned staff, other operational expenses and capital plans for basis business growth.
  • Provide leadership in the areas of problem identification and resolution, answering questions and providing advice
  • Coordinate problem resolution with IT subject matter experts, other departments or outside vendors as appropriate. Track and report recurring problems and assign personnel for appropriate follow up to resolve the issues. Manage projects and report on status of projects and resources.
  • Provide ongoing support and management of department staff, including coaching, motivating, evaluating, and disciplining.
  • familiarity with control & management tools viz – Altiris, TSM, SSM , DLP etc.
  • Manage BCP and DR drills for the bank
  • Required Experience

  • 15 to 20 years’ experience in managing enterprise operations team
  • Experienced people leader with relevant technical skills to lead the team
  • Proven ability to mentor and grow the skill set of team members
  • Excellent communication, customer service, organizational, project and personnel management skills
  • Independent thinking and ability to demonstrate good judgment required
  • Education / Preferred Qualification

  • A degree in Computer Science or related subject is preferred
  • Core Competencies

  • Strong knowledge Windows, Virtualization and Linux operating system
  • Project Management
  • Analytical / Logical / Creative / Critical Thinking
  • Decision Making
  • Planning / Strategizing / Negotiation
  • Problem Solving
  • Supervision Management
  • Leadership & Motivation
  • Interpersonal / Written Communication
  • Technical Competencies

    Strong knowledge of information technology ( Windows, Linux, virtualisation, backup, storage, middleware technology, open source migrations, deployment assurance, project management

    Work Relationship

  • Strong matrix management skills including influence, conflict resolution and negotiation
  • Medium to large team people management
  • Excellent relationship building and networking skills
  • Create a job alert for this search

    Technology Lead • Mumbai, Maharashtra, India

    Related jobs
    360 ONE - Server Management Lead

    360 ONE - Server Management Lead

    360 ONE Asset • Mumbai
    About the job : We are seeking a highly skilled and proactive Server Management Lead to oversee end-to-end operations of data center infrastructure. This role involves ensuring ...Show more
    Last updated: 30+ days ago • Promoted
    Tableau Server Administrator

    Tableau Server Administrator

    GTT Data Solutions Ltd • Navi Mumbai, Maharashtra, India
    Installation of Tableau Server on Windows and Linux (all supported Linux OS).Upgradation of Tableau Server in both above OS environments. Troubleshooting on Tableau Server.SSO integration with Table...Show more
    Last updated: 30+ days ago • Promoted
    Lead Engineer, Cloud Hosting

    Lead Engineer, Cloud Hosting

    Danaher • Mumbai, Maharashtra, India
    This job is with Danaher, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Are you ready to...Show more
    Last updated: 30+ days ago • Promoted
    Senior Engineer - Cloud Hosting

    Senior Engineer - Cloud Hosting

    Danaher • Mumbai, Maharashtra, India
    This job is with Danaher, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Are you ready to...Show more
    Last updated: 30+ days ago • Promoted
    Lead Engineer

    Lead Engineer

    Hyqoo • mumbai, India
    Design, deploy, and manage AWS cloud infrastructure, including EC2 instances, S3 buckets, VPCs, RDS databases, and Lambda functions. Assist in the design, implementation, and maintenance of backup, ...Show more
    Last updated: 15 days ago • Promoted
    Global IT Infrastructure Manager

    Global IT Infrastructure Manager

    MNR Solutions • Mumbai
    Position : IT Infrastructure Manager Experience : 8+ Years (3+ Years in a Leadership Role) Key Responsibilities : Strategic Leadership...Show more
    Last updated: 16 days ago • Promoted
    Information Technology Operations Manager

    Information Technology Operations Manager

    Anunta • Mumbai, Maharashtra, India
    Job Description : Corporate IT Manager.The Corporate IT Manager will be responsible for overseeing the company’s overall technology infrastructure, ensuring secure, seamless, and scalable IT operati...Show more
    Last updated: 21 days ago • Promoted
    Data Center Manager, Data Center Operations

    Data Center Manager, Data Center Operations

    Amazon • Mumbai, Maharashtra, India
    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION : AWS ...Show more
    Last updated: 30+ days ago • Promoted
    lead SDWAN Fortinet

    lead SDWAN Fortinet

    Tata Communications • Mumbai, Maharashtra, India
    Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of FortiGate SDWAN / Cloud ...Show more
    Last updated: 4 days ago • Promoted
    Director Information Technology Infrastructure

    Director Information Technology Infrastructure

    Cheers Interactive • Navi Mumbai, Maharashtra, India
    We are seeking an experienced and innovative Director-IT Infra to lead our IT Infrastructure and IT Security teams.The ideal candidate will drive the management and strategic oversight of on premis...Show more
    Last updated: 30+ days ago • Promoted
    Senior Lead

    Senior Lead

    Tata Communications • Mumbai, Maharashtra, India
    Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network / SDWAN / Cloud & ...Show more
    Last updated: 21 days ago • Promoted
    Deputy Global Infrastructure and Security Operations Leader

    Deputy Global Infrastructure and Security Operations Leader

    iMerit Technology • Navi Mumbai, Maharashtra, India
    Job Role : Deputy Global Infrastructure and Security Operations Leader Location Willing to relocate to Pune, Coimbatore, or Bengaluru, with international impact. Hybrid / Remote with frequent travel...Show more
    Last updated: 2 days ago • Promoted
    Senior Infrastructure Engineer

    Senior Infrastructure Engineer

    Morningstar • Mumbai, Maharashtra, India
    This job is with Morningstar, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.We are seeki...Show more
    Last updated: 30+ days ago • Promoted
    Information Technology Infrastructure Manager

    Information Technology Infrastructure Manager

    Lactalis India • navi mumbai, maharashtra, in
    India (Remote Management of Australis Operations).SAP Basis, SD, WM, PP, MM,BI / BW, Linux Server Administrators).IT & SAP Infrastructure Manager. India to lead our technical team and oversee the IT i...Show more
    Last updated: 15 days ago • Promoted
    Portall Infosystems - Team Lead - Solution Design & Implementation

    Portall Infosystems - Team Lead - Solution Design & Implementation

    Portall Infosystems Pvt Ltd • Mumbai
    Job Description : - Lead the design, development, and implementation of both front-end and back-end solutions.Ensure adherence to coding s...Show more
    Last updated: 30+ days ago • Promoted
    Senior Manager - Network & Security Operations Compliance

    Senior Manager - Network & Security Operations Compliance

    Kotak Mahindra Bank • Mumbai, India
    Oversee the Audit and Compliance activities for the Network & Security Operations within the Information Technology division of the Bank. This role requires effective collaboration with Internal Aud...Show more
    Last updated: 3 days ago • Promoted
    Morningstar - Senior Infrastructure Engineer

    Morningstar - Senior Infrastructure Engineer

    Morning Star • Navi Mumbai
    Description : Job : Senior File Server Engineer.Job Summary : We are seeking a skilled and detail-oriented Amazon FS...Show more
    Last updated: 30+ days ago • Promoted
    Data center Engineering Operations Manager, Data center engineering operation

    Data center Engineering Operations Manager, Data center engineering operation

    Amazon • Mumbai, Maharashtra, India
    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION : AWS ...Show more
    Last updated: 9 days ago • Promoted